Service Bdc Representative

3 weeks ago

Tucson, United States Precision Toyota of Tucson Full time

Do you have customer service, BDC, or call center experience? We're offering $15/hour for the Service BDC Representative position at Precision Toyota of Tucson.

This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.

**Service BDC Representative Benefits**
- $15/hour plus performance bonuses
- On-site Training
- Competitive pay with bonuses
- 401(k) with company match
- Medical insurance, including Flexible Spending Accounts and Dependent Care Flexible Spending Accounts
- Dental insurance
- Vision insurance
- Short-term and long-term disability insurance
- Life insurance
- Available financial advisor
- Promotion opportunities

**Service BDC Representative Responsibilities**
- Responsible for making outbound calls to recent and potential service department customers
- Utilize CRM databases to track outbound communication with customers
- Educate self on latest service & product offerings, including pricing and monthly specials
- Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
- Prepared to interact with customers via phone calls every day (similar to call center processes
- Direct customers to product information resources, including those available on the internet

**Service BDC Representative Qualifications**
- Strong verbal and written communications skills
- Interest and ability to make a high-volume of outbound calls
- Tech-savvy and experience with a CRM or the ability to quickly learn new software
- Time management, prioritization and multitasking skills with the ability to manage a high workload
- Team player attitude
- Willing to submit to a pre-employment background check & drug screen
- Clean driving record and valid driver’s license
- Bilingual in Spanish helpful but not required
- This position requires times where you will be in a stationary position (e.g.: seated at desk) for up to 100% of the time. The person in this position also needs to move about inside and outside our facility to access paperwork, file cabinets, office machinery, etc. The person in this position also frequently communicates with customers and coworkers about our product and service offerings. Must be able to exchange accurate information in these situations.

**About Us**:
At Precision Toyota of Tucson, we're not just a leading Toyota dealership; we're pioneers in shaping the automotive sales landscape since our founding in 1954.

Our mission is to challenge industry clichés and create the dealership of the future - one that radiates hospitality to our guests while our team works together with integrity, intelligence, and drive. We firmly believe in the transformative power of these values to redefine customer experience and business success in the automotive world.

Our company handbook opens with a clear manifesto: "_One of the qualities we value most is honesty. The automotive industry has traditionally prioritized profit over trust. We think this is short-sighted and backward. We know that honesty fosters lasting relationships that can pay valuable dividends over time._"

We're seeking like-minded individuals who are eager to contribute to this vision, using their intellect and initiative to propel us forward on this journey of innovation and ethical business practice.
- We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment._

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