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Medical Transporter Temp to Permanent

4 months ago

Albany, United States St. Catherine's Center for Children Full time

**About Our Organization**:
St. Catherine’s Center for Children is a leading non-profit organization in New York’s Greater Capital District. Our comprehensive range of human services reach more than 1,000 children, 600 families, and hundreds of adults across Upstate New York each year. Our multi-faceted programs are designed to offer hope, foster growth, and improve the lives of the children, families, and adults we serve. We offer residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more.

St. Catherine’s employs more than 300 full and part-time staff. Our spectrum of services for children, families and individuals suffering from the lasting effects of abuse and neglect, family instability, mental illness, homelessness and other ongoing traumas, continues to grow. We are committed to cultivating a culture where all employees can bring their authentic and best selves to the workplace. Our DEI-B initiatives are designed to support and build a more equitable, inclusive and diversified workplace, one which exemplifies true respect and dignity.

**Position Overview**:
The Medical Transporter is responsible for transporting residential and foster care children to and from medical appointments while ensuring their safety and well-being. The individual hired will be responsible for communicating with medical professionals to facilitate the exchange of health information between the provider and St. Catherine’s Center for Children’s medical staff. The Medical Transporter is also responsible for accurately documenting their activities and any pertinent medical information into St. Catherine’s Center for Children’s electronic health record, AWARDS.

**This is a full-time **_temp to hire_** position; Hours are flexible, M-F, 8am-4pm**

**Duties & Responsibilities include, but are not limited to**:

- Transporting children to and from medical appointments.
- When transporting and accompanying children to medical appointments, provide a safe, secure and therapeutic environment.
- Responsible for entering and updating the child’s pertinent medical information in AWARDS and Connections as a result of facilitating a medical appointment.
- Coordinating follow up appointments with providers.
- Facilitate the exchange of information between St. Catherine’s medical staff and the provider. This includes being able to communicate orally with a variety of professionals in the community as well as provide written communication when necessary.
- Update emergency information for all clients on a regular basis.
- Assist with filing, documentation and additional office-related tasks as they relate to the clients we serve.
- Convey a professional demeanor, both in presentation and communication, with staff at St. Catherine’s and professionals in the community.
- Carry out other directives as directed by supervisor and/or Director of Nursing.

**Performance Standards**:
Performance in this position is considered satisfactory when the individual:

- Demonstrates sensitivity and compassion toward the children in care.
- Is able to effectively communicate the medical needs of the child to any healthcare professional.
- Has a prompt and regular attendance record.
- Communicates effectively with supervisory staff and other members of the medical treatment team.
- Has gleaned a working knowledge of agency policies and procedures.
- Uses Therapeutic Crisis Intervention (TCI) skills in accordance with agency policy and procedures.
- Presents as an appropriate role model for the children we serve (dress, language, etc.).

**Organizational Relationships**:
The Medical Transporter is under the direction and supervision of the Director of Nursing. As a representative of St. Catherine’s Center for Children, the individual is expected to interact with the community in a professional manner.

**Qualifications**:

- High School diploma/ G.E.D. equivalent is required.
- Must have a Clean and Valid New York State Driver’s License; be actively licensed for at least one year and have the ability to meet criteria as outlined in the Policy for Agency Drivers.
- Our driver’s **must be at least 21 years** of age due to Insurance purposes.
- Must be comfortable transporting clients to appointments.
- Experience in the use of Therapeutic Crisis Intervention (TCI), with the ability to respond effectively and therapeutically in crisis situations.
- Previous experience working in a human services agency is a plus
- Excellent organization, planning and time management skills.
- Strong interpersonal skills, and the ability to build strong working relationships with regulatory bodies.
- Experience with AWARDS and NYS CONNECTIONS a plus
- Ability to remain composed and function well within a high-paced and, often stressful environment.
- Ability to handle sensitive, personal heal