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Front of House Team Member

4 months ago

San Francisco, United States Mamahuhu Full time

Mamahuhu is built around the idea that food brings people, communities and cultures together. Chinese-American food is a perfect example of that; a cuisine that has its origins in China and its evolution in America, bringing vastly different cultures together into a single space of sharing. Many of us have fond memories of meals shared with family and friends huddled around plates or takeout boxes of Chinese-American food. We fell in love early on with these dishes whose bright colors and powerful flavors brought excitement, comfort and joy. At Mamahuhu our goal is to continue that same tradition by offering thoughtful new expressions of classic Chinese-American dishes that are fun, nourishing and absolutely delicious. We want to create Chinese-American food that we can fall in love with all over again.

For us, a big part of this mission is focusing on how our food is made and where it comes from. To that end, we are building Mamahuhu with a strong commitment to ethical sourcing and high quality ingredients while working to build meaningful relationships with farmers and customers alike. And the way we see it, the more people that have access to well-sourced, delicious food the better. This is why we’re serving our food in a modern, fast-casual setting and at an affordable price point.

Simply put, our mission is to create Happier and Healthier communities by spreading the joy of Chinese-American fare and tradition. We envision a future in which delicious, affordable, sustainably-sourced food is the norm and we at Mamahuhu aim to play our part in making that come to life.
- **Our Team**_

Mamahuhu’s founding team includes Brandon Jew of Mister Jiu’s in San Francisco’s Chinatown and Anmao Sun and Ben Moore of Hunter Gatherer, a farm-to-table restaurant group in Shanghai, China. Mister Jiu’s opened in 2016 and earned its first Michelin star that very same year, while Hunter Gatherer has opened multiple restaurants across Shanghai and owns and operates two organic farms in mainland China. Our team’s experiences in the food world are wide-ranging, covering fast casual to fine dining and spanning Mainland China to the US, but everything converges on a shared passion for Chinese-American food and sourcing quality, sustainable ingredients. Mamahuhu is super exciting for us. It’s our chance to put all the pieces together and finally share our vision of Chinese-American food we’d love to eat everyday. We can’t wait to build the inaugural team and get our doors open
- **Job Overview**_

Mamahuhu is growing its front of house team. We have a casual, 40-seat dining room with bench, counter and booth seating. The dining room is designed for counter-service style ordering where guests line up, order at the counter, receive a number and we bring the food out to them when it’s ready. The front of house is designed to be simple and lean and works great when we have a tight, organized group who can work efficiently and as a team.

We are looking for a friendly and positive FOH Team Member that can run food, bus the dining room, hold down our point of sale (POS) counter during service and open and close the Front of House during any day of the week. The position is dynamic and will have you working in the dining room, at the POS counter taking orders, answering the phone and occasionally supporting our expediter in the kitchen. Our restaurants are a fun, flexible, and teamwork-oriented environment
- **We Are Looking For Someone Who**_
- Ideally has at least 1 year of experience in a hospitality leadership role (Shift Lead or similar)
- Has a strong work ethic, and thrives on being part of a close knit team
- Has a sense of urgency, and challenges themselves to accomplish more each day
- Can pay close attention to detail
- Appreciates food as a way to bring people together
- Experience with or interest in Chinese cuisine is a plus
- Has a strong sense of hospitality and service

**We Are Proud to Offer Great Benefits**
- Health, Dental and Vision Insurance
- Employee meals
- Participation in tip pool (~$5 / hour)
- Referral bonuses
- Schedule flexibility
- And of course, a supportive team and positive environment

**Job Types**: Full-time, Part-time

Pay: $18.10 - $22.00 per hour

**Benefits**:

- Dental insurance
- Health insurance
- Vision insurance

Shift:

- 8 hour shift

Work Location: In person