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Front of House Team Member
3 months ago
Job Summary:
As a Front of House Team Member, you will be responsible for providing exceptional service to our guests in a fast-paced, dynamic environment. You will work in three key stations: cashier, expo, and barista, ensuring efficient and smooth operations while creating a welcoming atmosphere. In addition, all team members assist in dishwashing duties as needed.
Key Responsibilities:
Expo (Food Runner)
- Match the kitchen ticket with the expo ticket, ensuring order accuracy.
- Cross out the items on the ticket that are ready to be brought to the table.
- Run food to the guests' tables in a timely manner, ensuring prompt service.
- Check orders for presentation, accuracy, and quality before serving to guests.
- Communicate with team members to address any guest concerns or issues.
Cashier
- Greet and welcome guests as they arrive at the restaurant.
- Take customer orders accurately and efficiently, handling cash and credit card transactions.
- Answer guest inquiries about menu items, ingredients, and pricing.
- Maintain a clean and organized work area.
Barista
- Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks, according to recipe guidelines and restaurant standards.
- Maintain the cleanliness and organization of the beverage station.
- Restock supplies as needed, ensuring adequate inventory levels.
- Provide excellent customer service, answering guest questions about beverage offerings and making recommendations.
Dishwashing
- Assist in washing dishes, glassware, and utensils as needed.
- Maintain a clean and sanitary dishwashing area.
- Follow proper dishwashing procedures and food safety guidelines.
- Support other team members in maintaining a clean and organized kitchen and dining area.
Qualifications:
- Previous experience in a restaurant or customer service role is welcomed, but not required.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong teamwork and collaboration skills.
- Flexible schedule and availability, including weekends and holidays.
By joining our team, you will have the opportunity to grow and develop your skills in a dynamic, customer-focused environment. We are committed to providing exceptional service and a welcoming atmosphere for our guests, as well as fostering a great working environment for our team members.
Company DescriptionDélice Breton, nestled in the heart of San Juan Capistrano, California, is a beloved French café offering a slice of Brittany with its authentic crêpes, bistro-style cuisine, and curated épicerie. As a hub for both locals and visitors, we pride ourselves on crafting traditional French flavors with a modern twist, using the best ingredients in our kitchen to ensure the highest quality and sustainability. Our warm, welcoming atmosphere invites every guest to savor, relax, and connect. Our commitment to excellence extends beyond the plate, as we cultivate a supportive, passionate team dedicated to delivering unforgettable experiences and promoting a culture of growth, creativity, and community engagement. Join us in our mission to bring a touch of France to California, and be part of a story that celebrates culinary artistry, heritage, and the joy of bringing people together.Company DescriptionDélice Breton, nestled in the heart of San Juan Capistrano, California, is a beloved French café offering a slice of Brittany with its authentic crêpes, bistro-style cuisine, and curated épicerie. As a hub for both locals and visitors, we pride ourselves on crafting traditional French flavors with a modern twist, using the best ingredients in our kitchen to ensure the highest quality and sustainability. Our warm, welcoming atmosphere invites every guest to savor, relax, and connect. Our commitment to excellence extends beyond the plate, as we cultivate a supportive, passionate team dedicated to delivering unforgettable experiences and promoting a culture of growth, creativity, and community engagement. Join us in our mission to bring a touch of France to California, and be part of a story that celebrates culinary artistry, heritage, and the joy of bringing people together.