Training & Engagement Coordinator - Amtrak - Chicago

2 weeks ago

Chicago, United States Aramark Full time

Oversees all training, development, orientation/on-boarding, diversity & inclusion, and employee engagement programs at the account location with the key objective of driving positive workforce experiences, culture, productivity, and retention, as well as support the vision, mission, value, and goals of the company. Maintains and helps enhance the training materials, activities, and programs in conjunction with leadership and Human Resources. This position may also have other administrative responsibilities such as payroll, wage & hour compliance, and employee personnel files.

**Responsibilities**:

- Maintains friendly, efficient, positive, service-oriented demeanor and communication with customers, clients, leadership, employees, and co-workers.
- Responsible for execution of all required training programs and SOP adherence for all departments to establish a sustainable, engaged workplace culture that is deep-rooted in learning, development, and safety.
- Facilitates and executes the training of all new hires and the coaching and re-training of existing employees. Supports the Performance Management process, as required, in collaboration with location leadership.
- Responsible for coordination and completion of annual training required for Amtrak Logistics Services business; prepares and facilitates training sessions along with the operations managers.
- Partners with District Safety Leader and location Safety Captains to implement and maintain safety training programs and employee safety committees.
- Prepares training program content, materials, and supplies; responsible for correspondence with training attendees as well as documenting attendance and training completion (SOP sign-off; Tell-Show-Do-Feedback documentation).

**Long Description**:

- Responsible for maintaining all employee training records in employee personnel and commissary files.
- Monitors work in the warehouse, train yard, station, and onboard trains to assess and validate SOP compliance and ensure Aramark?s operational and safety standards are being maintained.
- Helps manage the location?s Employee Engagement and Employee Meals budget plan and execution.
- Maintains pulse on full-spectrum of experiences; plan, coordinate and execute special events for celebrations, recognition, and employee engagement activities.
- Responsible for maintaining Employee Peer Trainer program; provide ?Train the Trainer? training to Peer Trainers; match each new hire with an appropriate Peer Trainer; monitor check-ins at critical milestones during the first 90 days of new hire employment.
- Responsible for On-boarding (myAramark) platforms for all positions, including management; utilize myFirstDay, myFirst7Days, myFirst60Days, myFirst90Days, myCoStar, etc.
- Introduces ERGs to all employees upon hire to support Aramark?s Diversity & Inclusion initiatives.
- Responsible for maintaining all employee training records in employee personnel and commissary files.
- Monitors work in the warehouse, train yard, station, and onboard trains to assess and validate SOP compliance and ensure Aramark?s operational and safety standards are being maintained.
- Helps manage the location?s Employee Engagement and Employee Meals budget plan and execution.
- Maintains pulse on full-spectrum of experiences; plan, coordinate and execute special events for celebrations, recognition, and employee engagement activities.
- Responsible for maintaining Employee Peer Trainer program; provide ?Train the Trainer? training to Peer Trainers; match each new hire with an appropriate Peer Trainer; monitor check-ins at critical milestones during the first 90 days of new hire employment.
- Responsible for On-boarding (myAramark) platforms for all positions, including management; utilize myFirstDay, myFirst7Days, myFirst60Days, myFirst90Days, myCoStar, etc.
- Introduces ERGs to all employees upon hire to support Aramark?s Diversity & Inclusion initiatives.
- Responsible for maintaining all employee training records in employee personnel and commissary files.
- Monitors work in the warehouse, train yard, station, and onboard trains to assess and validate SOP compliance and ensure Aramark?s operational and safety standards are being maintained.
- Helps manage the location?s Employee Engagement and Employee Meals budget plan and execution.
- Maintains pulse on full-spectrum of experiences; plan, coordinate and execute special events for celebrations, recognition, and employee engagement activities.
- Responsible for maintaining Employee Peer Trainer program; provide ?Train the Trainer? training to Peer Trainers; match each new hire with an appropriate Peer Trainer; monitor check-ins at critical milestones during the first 90 days of new hire employment.
- Responsible for On-boarding (myAramark) platforms for all positions, including management; utilize myFirstDay, myFirst7Days, myFirst60Days, myFirst90Days, myCoStar, etc.
- Introduces ERGs to all employees upon hire to support Aramark?s Diver

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