Triage Secretary

Scope:
The Triage Secretary assists physicians, nurse practitioners, physician assistants and nurses so they may quickly and effectively provide health care to their patients. The Triage Secretary is responsible for scheduling patients, coordinating patient care with other healthcare facilities, and collaborating with home infusion services.

Essential

**Responsibilities**:

- Call/contact patients as requested by MDs to provide lab and test results
- Process all paperwork and faxes received from Triage and Operators in a timely manner
- Enroll patients and document in treatment plan
- Enroll patients in pharmaceutical programs
- Assist with authorizations from prescription phone line, completing prior authorizations for narcotics
- Scan approved authorizations into chart, following up with pharmacy and patient to advise
- Initiate hospice, VNA and physical therapy papers
- Prepare prescriptions for Durable Medical Equipment
- Process lab work and mastectomy prescriptions
- Work with MDs to ensure patients receive appropriate clearance for surgery
- Coordinate patient care with other healthcare facilities, communicating with MD and other facilities to ensure required medical paperwork signoff and completed
- Respects and maintains the patient’s right to privacy by protecting confidential information by adhering to HIPAA guidelines
- Comply with all State, Federal and Local Regulations
- All other duties as assigned

Miscellaneous
- Demonstrate good oral and written communication skills
- Demonstrate exemplary customer service skills
- Possess good analytical judgment and the ability to pay close attention to detail
- Demonstrate good problem-solving skills and the ability to work under pressure
- Demonstrates the ability to work well with peers while ensuring a strong cohesive team
- Follows the chain of command appropriately when necessary

Education And/Or Experience
- High School Diploma or GED required. Clerical experience preferred, but not essential.
- Knowledge of standard office equipment, i.e. computer, fax, copier and telephone skills required.
- Currently a hybrid work model with travel to our East Brunswick location.

Pay: From $20.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance

Schedule:

- Monday to Friday

Work Location: In person