Medical Receptionist

4 weeks ago

Stamford, United States Brookdale Associates Full time

Responsibilities:

- The Receptionist/Scheduler will provide the full scope of reception and administrative office support services to the practice.
- Greets and directs visitors/patients courteously and professionally.
- Obtains, verifies and/or updates patient demographic information.
- Collects co-pay and copy of the patient’s insurance identification card.
- Assists with answering and screening calls and the triaging process of all incoming telephone calls for urgent information or services.
- Schedules appointments and records and forwards messages as required.
- Responds to requests for routine information or assistance within scope of knowledge and authority and refers visitors to appropriate staff members as necessary.
- Initiates calls as requested by Physician, Office Manager, or other professional staff.
- Responsible for opening/closing office duties as needed.
- Photocopying, faxing, and distributing documents as required and in a timely manner.
- Maintains order of document processing area /supply closets, notifying Office Manager of the need to order supplies, ensuring all supplies are distributed upon receipt and kept in their designated areas.

Required Skills & Experience
- High School Diploma or equivalent with a minimum of one to two years of related front office experience required.
- Effective communication skills, both verbal and written English proficiency required
- Computer skills required (MS Office Word and Excel).
- Solid phone/customer service skills.
- Knowledge of office equipment operation (hospital computer system, telephone system, fax machine, copy machine, etc.).
- Ability to handle sensitive and confidential information.
- Ability to work under pressure in a fast-paced and at times hectic environment.
- Careful attention to detail.

Pay: $20.00 - $26.00 per hour

Expected hours: 37.5 - 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance

Healthcare setting:

- Hospital
- Outpatient

Medical specialties:

- Emergency Medicine
- Primary Care
- Pulmonology

Schedule:

- Monday to Friday

Work Location: In person

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