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Computer Associate

3 months ago

Staten Island, United States Metropolitan Transportation Authority Full time

**Description**

JOB INFORMATION

Title: Computer Associate (Technical Support)

First Date of Posting: 6/18/24

Last Date of Filing: 6/9/24

Authority SIRTOA

Department: Subways

Division/Unit: Staten Island Railway

Reports to: Manager, Information Technology

Work Location: 845 Bay Street, Staten Island

Hours of Work: 7:00 A.M. - 3:00 P.M.

(May required to work weekends, night shifts, and holidays).

COMPENSATION:
Computer Assoc (Tech Support) Level I - Min $61,690 Max $78,449

Computer Assoc (Tech Support) Level II - Min $74,326 Max $94,948

Computer Assoc (Tech Support) Level III - Min $88,704 Max $118,463

RESPONSIBILITIES:
This class of positions consists of three Assignment Levels, differing according to the complexity and sophistication of the hardware and software systems and the number of years of relevant experience required. All Computer Associates perform related work and may be required to lift of up to 50 lbs. of equipment; work weekends, night shifts, and holidays.

The following are typical assignments within this class of positions:
EDUCATION AND EXPERIENCE:

- A baccalaureate degree from an accredited college or university and two years of satisfactory, full time experience in mainframe computer, mid-range computer, LAN or WAN computer environments, and/or local desktop support; or
- An associate degree or 60 semester credits from an accredited college or university and three years of satisfactory, full-time experience as described in "1" above: or
- A four-year high school diploma or its educational equivalent and four years of satisfactory, full-time experience as described in "1" above; or

DESIRED SKILLS
- Experienced working with Fiber Optic Data Communication Network including Cisco L2/L3 Switches, Windows and Linux Servers/Workstations, Network Audio/Video Recorders, CCTV Security Cameras, Intercoms, and Door Access Control System
- Well-versed with Cisco IOS Command Line Interface
- Experienced working with LAN/WAN/VLAN, Switching/Routing protocols, and Networking Tools/Techniques
- Experienced with developing flat-file database system and performing database maintenance/management
- Familiar with proprietary systems, such as Genetec Security Center, Genetec Clearance, Nexus Server, Giga Smart, Giga VUE, Nozomi Network Guardian, Nozomi Network Central Management Console, Dominion Terminal Server, SIMATIC WinCC, Software House Ccure 9000 and/or Lenel Access Control System
- Strong problem solving and analytical skills
- Excellent interpersonal, verbal, and written communication skills with ability to interact with all levels of staff and management
- Responsible, reliable, and organized
- Team player with good customer service skills

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and assessment.

OTHER INFORMATION

HOW TO APPLY

If you have previously applied online for other positions, enter your Username and Password. If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a Username and Password; then click on the REGISTER button.

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.