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Dental Office Receptionist

4 months ago

Hamden, United States Expert Dental Full time

Expert Dental is a small business located in Hamden, CT. We are professional, agile and fast-paced.

Our work environment includes:

- Modern office setting
- Growth opportunities

**Responsibilities**:

- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments using the ER phone system
- Verify patient insurance coverage and collect necessary information
- Assist with billing and payment processing
- Maintain patient records and update information as needed
- Coordinate with dental staff to ensure smooth patient flow
- Provide excellent customer service and address patient inquiries or concerns

**Skills**:

- Strong communication skills, both verbal and written
- Excellent phone etiquette and customer service skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in data entry and record keeping
- Proficiency in using ER phone systems or similar software is preferred
- Knowledge of dental terminology and procedures is a plus
- Spanish speaking is a PLUS

This position offers an opportunity to work in a dynamic dental office environment, providing essential administrative support to ensure efficient operations. If you are a motivated individual with excellent organizational skills and a passion for delivering exceptional patient care, we encourage you to apply.

**Job Types**: Full-time, Part-time

Pay: $18.00 - $25.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Flexible schedule
- Opportunities for advancement
- Paid time off

Healthcare setting:

- Dental office
- Private practice

Schedule:

- Monday to Friday

Application Question(s):

- Are you computer savvy?

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Spanish (preferred)

Ability to Commute:

- Hamden, CT 06514 (required)

Work Location: In person