Ames Stores Group

2 weeks ago

Cutler Bay, United States Gypsum Management & Supply Full time

Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.

As part of the GMS family of companies, AMES® Taping Tools is the nation’s leading provider of automatic taping and finishing (ATF) tools, supplies, and training to the professional drywall finishing industry. With our expansive network of company stores and franchised tool rental locations throughout the U.S. and Canada, we’re committed to providing residential and commercial interior finishing contractors with a comprehensive selection of drywall finishing tools, supplies, and equipment, making us a one-stop-shop for all things drywall.

**Position Summary**:
Responsible for managing the overall operation of the store, including tool rental, merchandise sales, inventory control, shipping & receiving, administrative and financial operations, safety and merchandising. Ensures store compliance with company policies and procedures.

**Duties & Responsibilities**:

- Responsible for planning and executing on actions to ensure the store meets store rental revenue, sales and profitability goals
- Develop understanding of store financials to aid in planning actions to drive store performance
- Responsible for all phases of store opening/closing
- Responsible for using existing tools and personal judgement to plan inventory to maintain proper stock based on the demands of the market
- Inventory planning to ensure the store is properly stocked and merchandised
- Responsible for proper cash handling including balancing cash and credit card receipts and making bank deposits
- Solicits information from customers to let the merchandise team know what new or different products the store should stock to meet market demands
- Participate in testing and providing feedback on company initiatives as requested
- Merchandises products and organizes showroom & rear warehouse for safe & effective material handling
- Provides excellent customer service. Establishes relationships with customers to drive repeat rental and sales
- Responsible for generating revenue growth through effective marketing of the Ames line of automatic taping tools, parts & equipment as well as promotion of add-on sales with merchandise assortment.
- Recommend ideas for support from Region Management to help drive business
- Identify and propose opportunities for continuous improvement in both the store and in the company
- Boxes & ships tools to repair center & receives tool & merchandise shipments into inventory
- Processes sales/rentals via computer
- Collection duties as assigned
- Daily functions may include: greeting customers, processing rental & sales transactions, customer service, order processing, merchandising, inventory & tool audits, collections, housekeeping, data base development, cash handling/bank deposits & loss prevention, continuous improvement activities
- Interaction with the repair center for issues regarding quality of tools, timeliness of shipments, etc.
- Supervise Assistant Store Managers, Store Associates and Delivery drivers if additional personnel are assigned to the store
- Other duties as assigned

**Basic Qualifications**:

- High school diploma or general education degree (GED) and four plus years related experience. Must be at least 18 years of age.
- Reliable transportation is required.

**Travel Required**:
Percentage of travel time expected for the position where the travel occurs, such as locally or in specific countries or states, and whether the travel is overnight.

**Supervisory Responsibilities**:
Directly supervises the Assistant Store Manager and Delivery driver, if applicable. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; escalating concerns to the Regional Operations Manager, addressing complaints and resolving problems.

**Additional Eligibility**:
Additional requirements such as certifications, industry-specific experience and experience working with certain equipment.

**Core Competencies**:

- Strive to do the right thing by displaying trust and integrity.
- Embody the principles of servant leadership, even in a non-people management role, by puttingthe needs of others first, valuing diverse perspectives by sincerely appreciating and considering others’ opinions and ideas and demonstrating a positive and humble attitude.
- Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.
- Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.
- Help champion an

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