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Hospitality Associate
2 weeks ago
**Job Title: Hospitality Associate**
**Company: Redbird**
**Location: Milwaukee, WI**
Are you passionate about providing exceptional guest experiences? Redbird, a renowned company in Milwaukee, is seeking dedicated individuals to join our team as Hospitality Associates. As a Hospitality Associate at Redbird, you will play a key role in creating a welcoming and enjoyable environment for our guests.
**Responsibilities**:
- Greet and welcome guests with a warm and friendly demeanor
- Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and concerns promptly and professionally
- Maintain accurate guest records and manage reservations
- Ensure the lobby and common areas are clean, organized, and well-maintained
- Collaborate with housekeeping and maintenance staff to address any guest needs or issues
- Assist with event coordination and special requests from guests
**Requirements**:
- Previous experience in hospitality or customer service preferred
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to work well in a fast-paced environment and multitask effectively
- Flexibility to work varied shifts, including evenings, weekends, and holidays
- High school diploma or equivalent
**Benefits**:
- Competitive hourly wage
- Opportunities for career advancement within the company
- Comprehensive benefits package, including health insurance and retirement plans
- Employee discounts on dining, accommodations, and other amenities
- Positive and collaborative work environment
Pay: $19.00 - $22.00 per hour
**Benefits**:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Milwaukee, WI 53207 (preferred)
Work Location: In person
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