Manager, Surgical Services

3 weeks ago


Orlando, United States Orlando Health Full time

Position Summary:
**Department**: DPH Surgical Supplies

**Status**: Pool, PRN, Per-Diem

**Shift**: Full-Time

**Title**: Manager, Surgical Services

Orlando Health Dr. P. Phillips proudly holds recognition as a **“Best Regional Hospital”** by _U.S. News & World Report _and selected as one of the “Best Places to Work in Healthcare” by _Modern Healthcare_. With a highly qualified team of nurses, support staff and physician specialists, our 285-bed facility provides combined expertise and advanced technology in numerous areas of specialty, including diagnostic imaging, cardiovascular care, orthopedic care, surgical services and emergency medicine. The hospital is equipped with robotic surgical capabilities for colorectal, general, gynecologic and urologic surgeries and has earned Joint Commission certification for its total hip and knee replacement programs utilizing innovative, personalized technologies.

Forbes has named Orlando Health as one of America's Best-In-State Employers. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing **FREE** education programs and well-being services to support you and your family through every stage of life. We begin your benefits **on day one** and offer flexibility wherever possible, so that you can be present for your passions.

**_
“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you._**

**ORLANDO HEALTH - BENEFITS & PERKS**:
**Competitive Pay**
- Evening, nights, and weekend shift differentials offered for qualifying positions.

**All Inclusive Benefits (start day one)**
- Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

**Forbes Recognizes Orlando Health as a Best-In-State Employer**
- Forbes has named Orlando Health as one of America's Best-In-State Employers for 2021. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. _"We are proud to be named once again as a best place to work,"_ said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

**Employee-centric**
- Dr. P. Phillips Hospital has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare

**Responsibilities**:
**Position Summary**
The Manager ensures high quality, patient-centered care by overseeing the daily operations and staffing of the unit/departments. The Manager monitors and evaluates patient care, daily unit/department operational efficiency, and holds staff accountable for quality and clinical outcomes in support of facility objectives.

**Essential Functions**
- Helps create superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes.
- Supports efforts to reduce variation in clinical practice and improve OR efficiency, effectiveness, and cost. Focuses on improving key performance indicators such as Primetime Utilization, First Case On-Time Starts, Same Day Cancellation Rate, Block Utilization, and Surgical Site Infection rates.
- Ensures a culture of accountability and transparency in the provision of care.
- Supports the achievement of internal/external benchmarks, accreditations, and designations.
- Ensures compliance with all policies, procedures, and regulatory standards.
- Ensures, in collaboration with clinical engineering, that equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
- Manages admissions and discharge processes to ensure efficient throughput and high quality, patient-centered care.
- Facilitates effective staffing and interdisciplinary care coordination within and across departments. Ensures that staff with appropriate clinical competencies are assigned to meet patient care needs.
- Manages nursing practice and unit operations and/or oversees the operations of the Surgical Supplies and Sterile Processing Department(s) to ensure the right equipment and supplies are available to support an efficient and quality Operating Room.
- Monitors and evaluates the provision of nursing care in accordance with established policies/procedures to ensure patient and family needs are assessed and met.
- Provides leadership in attaining and sustaining an unparalleled patient experience. Instills accountability for consistently delivering positive patient interactions that differentiate the organization as healthcare leader.
- Reviews various feedback mechanisms and helps identify opportunities to improve customer/patient satisfaction.
- Ensures compliance with evidence-based practices that enhance patient experience and customer experience, including the surgeon and other providers.
- Suppor


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