Client Navigator

3 weeks ago

Jackson Heights, United States Catholic Charities of Brooklyn & Queens Full time

When you join the CCBQ Team, you will have an impact on the lives of many. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Our Clinics are community-based which offer a professional and welcoming environment for both clients and staff. The Clinics provide psychotherapeutic and psychopharmacological therapy, as well as individual, group, family therapy, crisis intervention, medication management, case management and collateral sessions. Our staff members follow an approach to health care that emphasizes wellness, recovery, trauma-informed care, and physical-behavioral health integration.

Why you will enjoy being part of our team:
1. Competitive Salaries and Benefits
2. Professional Development
3. High Quality Supervision
4. Opportunities for Advancement

**STATEMENT OF THE JOB**
The Client Navigator will implement effective strategies intended to serve Catholic Charities Neighborhood Services (CCNS) most at-risk clients. The Client Navigator primary responsibility will be to provide comprehensive support and guidance to individuals living with mental health and conditions and at risk. The Client Navigator will work closely with clients to ensure they receive the necessary resources, mental health, medical care, and social services to manage their condition effectively. The role will involve conducting outreach, coordinating services, and advocating for clients within the healthcare system. The Client Navigator will support outreach efforts including both in-person and via Telehealth. Conduct thorough assessments of clients' support needs. Collect relevant information regarding their diagnosis, social determinants of health, and any barriers they face in accessing care. The Client Navigator will be responsible for managing and triaging the Healthix Alerts.
- Track and triage Healthix alert for clients that were admitted/discharged from an emergency department, or inpatient hospital stay or from a rehab/long-term care facility and conduct follow-up.
- Collaborate with clients to develop personalized care plans that address their specific needs and goals.
- Linkage to primary care. Identify and prioritize interventions, including medical treatments, mental health services, substance abuse treatment, housing support, and social services.
- Provide clients with up-to-date information on treatment options, medication adherence, and healthy lifestyle practices.
- Offer support and education on prevention strategies, including on mental well-being and harm reduction techniques.
- Assist with the recruitment for Evidence Based Intervention groups as well as group facilitation.
- Assist with the planning and implementation of events to increase client engagement.
- Track client attendance at medical and behavioral health appointments and initiate outreach to clients with missed appointments, as necessary.
- Participate in reoccurring clinical meetings to discuss retention issues, and internal CQI projects.
- Accompany clients to medical appointments, HRA appointments, when required.
- Co-Facilitates Evidence Based Intervention (EBIs) groups.

**QUALIFICATIONS**
- High School Diploma or GED, Bachelors degree in Human Services Preferred
- 2 years of outreach or patient navigation experience, preferably in mental health services setting or related experience working with medical
- Strong socio-cultural identification and understanding with the priority populations.
- Ability to problem-solve effectively under pressure while maintaining a professional demeanor and communicate in a timely manner with an appropriate sense of urgency.
- Knowledge of issues pertaining to homelessness, substance use, harm reduction, mental health, healthcare, and populations at risk.
- Extraordinarily strong written documentation skills
- Social Media outreach and engagement skills
- Excellent communication skills with all levels of staff and clients
- Belief and understanding of the Agency Mission.

**BENEFITS**
We offer competitive salary and excellent benefits including:

- Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
- Medical,
- Dental
- Vision
- Retirement Savings with Agency Match
- Transit
- Flexible Spending Account
- Life insurance
- Training Series and other additional voluntary benefits.

Pay: $32.97 - $36.92 per hour

Work setting:

- In-person

Ability to Relocate:

- Jackson Heights, NY: Relocate before starting work (required)

Work Location: In person

  • Patient Navigator

    7 days ago

    Jackson Heights, United States Voces Latinas Corporation Full time

    **POSITION**:Patient Navigator - Full Time (35 hours per week)** **SALARY: 40K** **REPORTS TO**:Manager of HIV Prevention** **Mission**: Voces Latinas (VL) aims to reduce the rate of HIV transmission among immigrant Latinos by empowering, educating, and providing leadership and advocacy training to enable them to make healthier decisions for themselves...

  • Patient Navigator

    4 weeks ago

    Jackson Heights, United States Voces Latinas Corporation Full time

    Job DescriptionJob DescriptionPOSITION: Patient Navigator – Full Time (35 hours per week)SALARY: 40KREPORTS TO: Manager of HIV PreventionMission: Voces Latinas (VL) aims to reduce the rate of HIV transmission among immigrant Latinos by empowering, educating, and providing leadership and advocacy training to enable them to make healthier decisions for...

  • Patient Navigator

    4 weeks ago

    Jackson Heights, United States Voces Latinas Corporation Full time

    Job DescriptionJob DescriptionPOSITION: Patient Navigator – Full Time (35 hours per week)SALARY: 40KREPORTS TO: Manager of HIV PreventionMission: Voces Latinas (VL) aims to reduce the rate of HIV transmission among immigrant Latinos by empowering, educating, and providing leadership and advocacy training to enable them to make healthier decisions for...

  • Patient Navigator

    3 weeks ago

    Jackson Heights, United States Voces Latinas Corporation Full time

    Job DescriptionJob DescriptionPOSITION: Patient Navigator – Full Time (35 hours per week)SALARY: 40KREPORTS TO: Manager of HIV PreventionMission: Voces Latinas (VL) aims to reduce the rate of HIV transmission among immigrant Latinos by empowering, educating, and providing leadership and advocacy training to enable them to make healthier decisions for...

  • Patient Navigator

    4 weeks ago

    Jackson Heights, United States Voces Latinas Corporation Full time

    Job DescriptionJob DescriptionVoces Latinas Job Description POSITION: Patient Navigator Ending the Epidemic (ETE) Program SALARY: $50K REPORTS TO: ETE Coordinator Mission: Originating as a woman’s volunteer organization, Voces Latinas was founded in 2003 with the mission to reduce the rate of HIV transmission and violence among immigrants Latinas by...

  • Patient Navigator

    1 week ago

    Jackson Heights, United States Voces Latinas Corporation Full time

    Job DescriptionJob DescriptionVoces Latinas Job Description POSITION: Patient Navigator Ending the Epidemic (ETE) Program SALARY: $50K REPORTS TO: ETE Coordinator Mission: Originating as a woman’s volunteer organization, Voces Latinas was founded in 2003 with the mission to reduce the rate of HIV transmission and violence among immigrants Latinas by...

  • Patient Navigator

    3 weeks ago

    Jackson Heights, United States Voces Latinas Corporation Full time

    Job DescriptionJob DescriptionVoces Latinas Job Description POSITION: Patient Navigator Ending the Epidemic (ETE) Program SALARY: $50K REPORTS TO: ETE Coordinator Mission: Originating as a woman’s volunteer organization, Voces Latinas was founded in 2003 with the mission to reduce the rate of HIV transmission and violence among immigrants Latinas by...

  • Patient Navigator

    4 weeks ago

    Jackson Heights, United States Voces Latinas Corporation Full time

    Job DescriptionJob DescriptionVoces Latinas Job Description POSITION: Patient Navigator Ending the Epidemic (ETE) Program SALARY: $50K REPORTS TO: ETE Coordinator Mission: Originating as a woman’s volunteer organization, Voces Latinas was founded in 2003 with the mission to reduce the rate of HIV transmission and violence among immigrants Latinas by...

  • Community Navigation Specialist

    4 weeks ago

    Jackson, United States LifeWays Full time

    Job DescriptionJob DescriptionGeneral Summary:Under the direction of the 2-1-1 Supervisor, the Community Navigation Specialist provides confidential, appropriate, unbiased navigation services based on the Community Hub/Pathways model to a specified target population. This position provides health and social service information, referral and advocacy by...

  • Recovery Navigator

    2 months ago

    Arlington Heights, United States Reading & Math Inc Full time

    This is a job for a Recovery Navigator position with a company located in Arlington Heights, IL. Job Summary: As a Recovery Navigator, you'll be placed at an organization committed to serving recovery communities. You will play a crucial role in addressing the challenges of substance use disorders and help empower individuals to build healthier lives....

  • Recovery Navigator

    4 weeks ago

    Arlington Heights, United States Reading & Math Inc Full time

    This is a job for a Recovery Navigator position with a company located in Arlington Heights, IL. Job Summary: As a Recovery Navigator, you'll be placed at an organization committed to serving recovery communities. You will play a crucial role in addressing the challenges of substance use disorders and help empower individuals to build healthier lives....

  • Safe Hope Center Navigator

    1 month ago

    Jackson, United States City of Jackson, TN Full time

    JOB TITLE: SAFE HOPE CENTER NAVIGATOR DEPARTMENT: JACKSON POLICE DEPARTMENT NON-EXEMPT: YES FULL-TIME: YES GRADE: D (RATE OF PAY: $18.12) JOB SUMMARY: The person employed in this capacity will perform his/her duties under the direction of the Captain of the Safe Hope Center. The Navigator will review the full spectrum of services available to the victim...

  • Safe Hope Center Navigator

    4 weeks ago

    Jackson, United States City of Jackson, TN Full time

    JOB TITLE: SAFE HOPE CENTER NAVIGATOR DEPARTMENT: JACKSON POLICE DEPARTMENT NON-EXEMPT: YES FULL-TIME: YES GRADE: D (RATE OF PAY: $18.12) JOB SUMMARY: The person employed in this capacity will perform his/her duties under the direction of the Captain of the Safe Hope Center. The Navigator will review the full spectrum of services available to the victim...

  • Nurse Navigator

    2 months ago

    Sterling Heights, United States MedMatch Full time $35 - $38

    MedMatch is a medical recruiting firm that helps professionals find jobs in the medical field. Since 1987, we have been dedicated to matching qualified candidates with the best employment opportunities. Our services include access to unadvertised job openings and showcasing your skills to pre-screened opportunities matched to your experience and skill...

  • Nurse Navigator

    4 weeks ago

    Sterling Heights, United States MedMatch Full time $35 - $38

    MedMatch is a medical recruiting firm that helps professionals find jobs in the medical field. Since 1987, we have been dedicated to matching qualified candidates with the best employment opportunities. Our services include access to unadvertised job openings and showcasing your skills to pre-screened opportunities matched to your experience and skill...

  • client guide

    2 weeks ago

    Richmond Heights, Virginia, United States WayForth LLC Full time

    Job DetailsJob LocationCVA Office - Richmond, VAPosition TypePart TimeSalary Range$ $17.00 HourlyDescriptionWayForth is the definitive provider of comprehensive and personalized move management and moving solutions for life and business. Founded in 2016, WayForth is the nation's largest home transition management company serving the senior living industry,...

  • Client Services Coordinator

    4 weeks ago

    Dearborn Heights, United States Community Medical Services Full time

    Overview: Shift: Mon - Fri 5:00am-1:00pm and every other Saturday 6:00am-10:00am Community Medical Services (CMS) is hiring a Client Services Coordinator. Under the supervision of the Clinic Manager, the Client Services Coordinator will be the face of the clinic and is responsible for greeting clients and visitors as they come into the clinic in a...

  • Client Support Representative

    7 days ago

    Dearborn Heights, United States Dealer-FX Group Full time

    Position Summary: Who We Are: As the most trusted name in automotive marketing and software solutions, Dealer-FX has experienced double-digit growth over the last several years and is looking for talented and driven individuals who can assist us in changing the way dealers communicate and interact with their customers. The Client Support Representative is...

  • Client Services Specialist

    6 days ago

    Linthicum Heights, United States TargetGov Full time

    Job DescriptionJob DescriptionSalary: $52,000Our dynamic and energetic sales team is looking for a consultant to assist prospects in determining which products or services will help them achieve their goals. The federal marketplace is a dynamic and fluid arena that TargetGov excels in helping companies navigate its intricacies. You will be working in a...

  • Client Services Specialist

    5 days ago

    Linthicum Heights, United States TargetGov Full time

    Job DescriptionJob DescriptionSalary: $52,000Our dynamic and energetic sales team is looking for a customer service professional to assist prospects in determining which products or services will help them achieve their goals.The federal marketplace is a dynamic and fluid arena that TargetGov excels in helping companies navigate its intricacies. You will be...