Patient Services Representative

3 weeks ago


El Segundo, United States Binding Minds Full time

Job Title : Patient Services Representative

Location : El Segundo, CA 90245

Duration : 13+ Weeks Contract

Description:

- Location: 2200 E. Maple Ave, El Segundo, CA 90245

Float Location: 5315 Torrance Blvd. Ste. 100, Torrance, CA 90503

Weekend Schedule: Yes on rotation with other PSR (Saturday 0800-1200)

Required Qualifications:

- High School Diploma
- Fully vaccinated and boosted for COVID
- Experience with medical insurance, referral processes, and benefit plans
- 1 year of recent experience working in an outpatient clinic or medical office setting
- 1 year of high-volume call center experience
- Experience with CS-Link/Epic

Preferred Qualifications:

- 2+ years’ recent experience working as a Patient Service Representative
- Experience with patient check-in process
- Bilingual English/Spanish

Job Duties:

- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains policies, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines

NOTE: These statements describe the primary duties and responsibilities of the job and are not intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with or without notice.

Pay: $21.00 - $22.00 per hour

Expected hours: 40 per week

Healthcare setting:

- Medical office
- Outpatient

Medical specialties:

- Orthopedics

Schedule:

- 8 hour shift
- Morning shift

**Experience**:

- Patient service: 1 year (required)
- Insurance verification: 1 year (required)

**Language**:

- Spanish (required)

Work Location: In person



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