Bilingual Auto Insurance Call Center Csr

2 weeks ago


Mount Prospect, United States American Freedom Insurance Company Full time

**Bilingual Auto Insurance Call Center CSR**
- Bilingual Spanish/English
- Good attendance record
- Experience in Customer Service Field, Call Center, or Collections
- Clerical or Data Entry Experience
- Ability to Multi-Task and work in a fast paced, call center environment
- Proficiency working on a computer
- Confident with Phone Inquiries
- Great Communication Skills
- A Responsible and conscientious nature
- Great Problem-solving aptitude
- Attention to Detail and Excellent Quality

**Responsibilities**:

- Help Customers with their insurance claims needs
- Report new claims
- Answer and respond to telephone inquiries
- Handle and gather confidential information
- Data Entry to company software systems

**The Position**:

- Full Time 40 Hour Work Week: 8am-5pm Monday-Friday, and occasional Saturdays
- Paid Training
- 401K - with company contribution of up to **6%** of salary
- Attractive Health insurance plans -- Blue Cross Blue Shield PPO, HMO or Select
- Discounted Individual Vision and Dental Plans
- Holiday Pay & PTO
- Casual Work Environment
- Employee Referral Program
- Many Company Paid Lunches, Outings, and more

Pay: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Shift:

- 8 hour shift
- Day shift
- No nights

Weekly day range:

- Monday to Friday
- Rotating weekends
- Weekends as needed

Work setting:

- Call center
- In-person
- Office

**Experience**:

- Customer service: 3 years (preferred)

**Language**:

- Spanish (required)

Work Location: In person



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