Dispatcher

4 weeks ago


Astoria, United States luxury vans & shuttle bus Full time

We are currently recruiting for a professional and reliable dispatcher. In this position, you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing field units.

**Responsibilities**:

- Answer calls and document important information.
- Respond to any issues and follow-up by coordinating with the appropriate departments or field units.
- Operate and manage a multi-line telephone console system.
- Use phone or computer to direct Drivers to the appropriate sites.
- Prioritize and organize calls according to urgency.
- Supervise the route and status of field units to prioritize their daily schedule.
- Maintain and update call logs, call records and other important documentation.

**Requirements**:

- High school diploma or equivalent qualification is required.
- A minimum of 2 years experience in a similar role.
- Excellent communication and interpersonal skills.
- Proficient in MS Office with proven experience in data entry.
- Ability to work well under pressure.

**Job Types**: Full-time, Part-time

Pay: From $20.00 per hour

**Benefits**:

- Flexible schedule

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed

Work Location: In person


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