Student Services Specialist Financial Aid

3 weeks ago

Scottsdale, United States Maricopa Community Colleges Full time

**Hiring Salary Range**:
$18.48 - $23.12 /per hour DOE

**Grade**:
109

**Work Schedule**:
Normal operating hours are 8:00am to 5:00pm Monday through Friday. During the summer, the work week changes to a four (4) day work week. Evening, weekend and expanded hours may be required during peak enrollment season or for special projects.

**Work Calendar**:
12 Months

**Maricopa Summary**:
Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges

About Us

What's Currently Happening at Maricopa
- Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
- Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
- One of the largest community college systems in the country
- 2020 Healthy Arizona Worksites Program recipient
- Named 19th Best Employer for Women by Forbes
- 2019 No. 42 in Arizona’s Best Employers

**Campus Statement**:
Scottsdale Community College (SCC) is proud to be the only two-year public higher education institution located on Native American land. As one of the 10 Maricopa Community Colleges, SCC currently serves more than 7,000 full and part-time students each semester from its surrounding communities, including the cities of Scottsdale, Fountain Hills, Phoenix, and the Salt River Pima - Maricopa Indian Community.

We are seeking to attract academically and culturally diverse staff and faculty who possess a strong commitment to teaching, learning, and student success. We encourage all in our college community to contribute to and shape the direction of SCC's social justice, inclusivity, and equity strategies.

At SCC we are proud of our reputation as an innovative college that is focused on student success. Come join us in our desire to improve the quality of life in our communities by providing challenging, supportive, and engaging learning experiences.

SCC Wins the 2022 Sterling Award
MCCCD Fast Facts

**Benefits**:
The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options:

- 20 paid observed holidays
- Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
- Paid vacation, sick, and personal time
- Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
- Annual professional development growth funding
- Tuition reimbursement for employees and dependents
- Flexible work schedules
- Maricopa Employee Health & Wellness Program:

- Sight-On-Site Eye Care Services
- Diabetes Empowerment Education Program
- Mobile On-site Mammography Screenings
- Employee Assistance Program (EAP)
- Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
- Pre-Retirement Events
- Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
- 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community)

**Job Summary**:
Scottsdale Community College (SCC) is looking for a full-time Student Services Specialist. The Student Services Specialist in the Financial Aid Office performs a variety of complex financial aid duties. This position is responsible for providing customer service to students, parents, faculty, and staff, as well as handling more difficult front-line issues that arise. The role includes assisting students with the financial aid process, including the completion of forms used to determine financial aid eligibility. Additionally, this position involves completing reports, special projects, and research related to the administration of financial aid.

**Essential Functions**:
10% - Responds to complex student and parent inquiries requiring detailed knowledge of financial aid regulations and policies; speaks with and presents to student groups regarding financial aid eligibility and procedures; plans and coordinates Financial Aid outreach events on and off campus and virtual events.
10% - Assists with the administration of financial aid programs such as verifying the accuracy of awards and assisting with reviewing

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