Sales Admin Associate Specialist

2 weeks ago

Melville, United States Cybotic System Full time

Possesses specialized knowledge or skills in a particular functional area. An entry-level professional learning the functions of the job role. Receives general instruction from manager on expected work outcomes. Uses professional education to identify, analyze and resolve issues and interpret company policy. Typically reports to a manager but may report to a senior professional individual contributor when business needs dictate.

**MINIMUM REQUIREMENTS**:
Bachelor's degree in a relevant field or equivalent experience required, plus 2 years of related experience.

**KEY RESPONSIBILITIES**:
Handles all customer related requests, including the most complex; professionally, efficiently, and accurately. Effectively works with other departments to ensure customer satisfaction and to resolve order issues and accommodate unique requirements. Processes all orders to completion. Retrieves reviews and allocates inventory to large complex equipment and supply orders. Resolve inquiries regarding price/item codes. Works with Credit Department on all order releases. May assist in Contract Administration by working with Legal Department. Works with Logistics Department to ensure shipments are shipped out in a timely manner to achieve sales targets.

**OTHER EXPECTATIONS (including field of education, OT)**:

- Must have good analytical ability and resourcefulness in identifying problems and their causes.
- Must have excellent time management skills and be detail oriented.
- Flexible and adaptable to change, with the ability to work under pressure to meet deadlines in a fast-paced office environment.
- **Must be Bi-Lingual in Spanish.**:

- Proficient in Excel (Pivot Tables, Formulas, V-Lookups).
- Good oral and written communication skills are mandatory, as is the ability to deal effectively with people at all levels, both within and outside company.

**Must have**:

- Fluency in speaking Spanish is crucial for effective communication with Spanish-speaking customers and colleagues.
- Ability to handle complex customer requests professionally, efficiently, and accurately
- Experience in processing orders to completion and allocating inventory for large, complex equipment and supply orders.
- Familiarity with inventory systems and procedures
- Proficiency in Excel, including the use of Pivot Tables, Formulas, and V-Lookups for data analysis and reporting.
- Experience working with various departments (e.g., Credit, Legal, Logistics) to ensure seamless operations and customer satisfaction.

**Job Type**: Contract

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

**Experience**:

- MS Excel: 2 years (required)
- Credit department: 2 years (preferred)
- Logistics Department: 2 years (preferred)

**Language**:

- Spanish (required)

Work Location: On the road

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