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Account Representative Ii

3 months ago

Philadelphia, United States Liquidity Services, Inc. Full time

Company Overview:
Liquidity Services (NASDAQ: LQDT) operates the world’s largest B2B e-commerce marketplace platform for surplus assets, with over $10 billion in completed transactions to more than 5 million qualified buyers worldwide and 15,000 corporate and government sellers. It supports its clients’ sustainability efforts by helping them extend the life of assets, prevent unnecessary waste and carbon emissions, and reduce the number of products headed to landfills.

General Summary:
The Account Representative II is an operational position that works with county government clients to support internet-based foreclosure and tax foreclosure sales, with a particular focus on the Philadelphia Sheriff’s Office.

**_This position will work out of the Philadelphia Sheriff’s office, located in the Land Title Building at 100 S. Broad St., during normal business hours._**

**Responsibilities**:

- Oversee auctions from start to close, interface with clients, bidders and other departments (Accounting, IT, Customer Service) to resolve issues, as well as complete necessary reporting
- Required to modifying and uploading spreadsheets, using backend systems to update auctions
- Inputting payments, reconciling balances, processing refunds
- Conduct live training in the Philadelphia area, develop training materials
- Participate in regularly scheduled calls with supervisor and Account Management team
- Responsible for providing weekly updates on the Philadelphia’s Sheriff’s Office tax and mortgage sales

Qualifications:
**Education/ Experience**:

- Associate or bachelor’s degree preferred
- At least 2 years account management experience, preferably with government agencies
- Project management experience preferred
- Auction and/or real estate knowledge a plus

**Skills**:

- Must be highly organized and detail oriented; accurate and timely
- A high level of technical proficiency
- Strong Microsoft Office including Excel skills
- Strong written and verbal communication skills
- Ability to think outside the box and solve problems
- Bilingual Spanish speaking (not required)

**Ability**:

- Ability to build strong client relationships and maintain high customer satisfaction from line level employees to C-suite executives
- Ability to handle multiple projects and overlapping deadlines

**Work Conditions/ Physical Demands**:Primarily office work based onsite in Philadelphia sheriff’s office located in the Land Title Building at 100 S. Broad St

**Travel**:Occasional travel required to conferences and meetings

**Disclaimer**: T_he above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Liquidity Services Inc. reserves the right to modify position duties at any time due to business necessity._

**Liquidity Services is an Equal Opportunity Employer.