Road Supervisor

4 weeks ago

Chula Vista, United States Transdev Full time

**About Transdev**: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicles and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at

or watch an overview video at

**What we offer**:

- ** $22.74 /hour**:

- Medical/Dental/Vision health benefits - Kaiser Permanente and SIMNSA*
- 401(K) retirement plans*
- Paid time off and holidays*
- Life Insurance paid by employer.
- Ride the MTS Bus Routes & Trolley for free, for Employee, spouse and dependent (Youths ages 6-18)
- Ability to advance your career.

**Responsibilities**:

- Monitors radio channels and responds to Operator needs
- Monitors system operations including time schedules, route problems, passenger transfers and other system related issues
- Monitors operator performance and policy adherence; occasionally transports passengers; researches route deviations and determines detours as necessary
- Consults and coordinates with fellow supervisors, radio/dispatch, Operators, customers and any other necessary party regarding route and/or schedule variance
- Performs investigations of customer comments and complaints with Operators involved in incidents which may include observing the complaint scene, the coach and other relevant factors
- Assists customers with routing problems, operational disruptions, or any other assistance as necessary to provide safe and courteous operation of Metropolitan Transit System
- Responds to the scene of system accidents/incidents when needed; investigates system related accident/incident using various tools such as interviews with the operators, passengers and witnesses, taking photographs and communicating with authorities as needed
- Performs minor cleanup on coaches while in services and removes disruptive passengers to protect the safety of the operator and passengers
- Completes accident/incident reports

**Essential Knowledge and Skills**:
***
- A minimum of 6 (six) months supervisory or lead role experience required. Transportation experience preferred
- High School Diploma or General Education Diploma (GED) required
- Must be able to obtain and maintain a California Commercial Driver’s License (CDL), Class B with Passenger Endorsement
- Must be physically and technically able to perform minor maintenance on coaches
- Must have the ability to obtain knowledge of San Diego County and vicinity.
- Must be computer literate on word processing for report writing
- Must have the ability to communicate well, both orally and in writing, especially in difficult and possible hostile situations
- Must be able to pass a pre-employment physical examination including a drug test

**Physical Demands**:

- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations, as sanctioned by the Department of Transportation, may be made to enable individuals with disabilities to perform the essential functions.
- 90% of work is accomplished outdoors
- Performs physical activities that require considerable use of the arms, repetitive hand-wrist motion, and legs and moving the whole body, such as walking, standing, and handling materials.
- Ability to work in a fast-paced, deadline-oriented field environment.
- Ability to work independently with mínimal supervision.
- Ability to stand and sit for long periods of time, to kneel/bend, and to move throughout the workday,
- Strong sensory skills, such as good hearing, dexterity, and good eyesight.
- Ability to speak clearly.
- Ability to lift and/or carry 50 lbs.
- Must be able to operate both Commercial and Non-Commercial vehicles

**Experience preferred**:

- Relevant experience in the transit industry, with dispatch office, two-way radio and/or Road Supervisor experience is preferred.
- Relevant computer-based data analysis and entry, supervision of others within in a collective bargaining environment
- Must have a good Customer Service record
- Internal
- Must have less than 2 UAs
- Internal
- Must have an excellent safety record (no more than 1 accident)
- Internal
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified._
- The physical demands descri

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