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Customer Service Rep
3 months ago
**Dairy King is looking for a Customer Service Representative to join our team**
**_Responsibilities:_**
- Data entry
- Escalating concerns and/or queries
- Troubleshooting issues with a product or service
- Provide estimated time of deliveries
- Notifying customer of any important information
- Working with the Sales team
- Routing
- Paperwork processing
**_Skills and Qualifications:_**
- Interpersonal and customer service skills
- Problem solving
- Capability of answering high volume of calls
- Time management skills
- Multitasking skills
- Organizational skills
- Attentiveness and patience
- Bilingual is a plus
Education Required:
- High school diploma and/or GED
**_Experience Requirements:_**
- 2 years or more years is a plus
Pay: $18.50 - $19.50 per hour
Expected hours: No more than 40 per week
**Benefits**:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person