Customer Service Call Center Agent
2 weeks ago
**About Us**
Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint - we serve the largest and most respected organizations, institutions, corporations, and government entities worldwide.
Vertical Screen is at the forefront of the applicant screening industry. We design innovative technology that delivers accurate, timely results to our clients. Our success begins with our diverse team of kind, collaborative professionals who are passionate about the work we deliver.
Are you interested in an exciting, fast-paced job with great potential for growth? Have you ever considered working in a background screening industry? If so, this is the job for you
At Vertical Screen, Inc., we perform background checks so our clients’ job applicants can get hired. As an Occupational Health Services Representative, you will be an important part of this process
We are looking for service-oriented representatives to provide assistance to callers via phone support and research. We handle a variety of time-sensitive requests, so effective communication skills are essential to what we do. While a prior background in healthcare or knowledge of healthcare terminology is useful, it is not required.
This position helps make a difference in people’s lives and provides a sense of satisfaction knowing you helped get people back to work. You will also be part of a great team that cares about the people they serve and takes pride in what they do
This is a full-time position at 40 hours a week, and the available shift is 2:00 PM to 10:00 PM, Monday through Friday.
**Responsibilities**
- Handle a high volume of inbound or outbound calls
- Evaluate documentation and information needed
- Processing and following up on invoices and faxes
- Administrative duties such as filing, scanning, and mailing different types of documents
- Maintain and document detailed notes in system regarding correspondence with applicants
**Required Skills**:
- Must be able to work in a fast paced, inbound/outbound call center environment
- Ability to multitask
- Strong attention to detail
- Ability to efficiently operate and navigate a computer and internal software
- Excellent verbal and written communication skills
- Must be proficient in Microsoft Office
- Fluency in Spanish a plus
**Education**
**Benefits**
Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
- Medical, dental and vision coverage with spouse/family coverage options
- 401K plan with generous company match
- Flexible spending accounts
- Voluntary insurance coverage plans (life, disability, etc.)
- Paid lunch breaks
- Paid time off
- Paid holidays
- Paid training program/ Internal employee development
- Overtime options available
- Casual dress code
- Flexible work schedules
- On-site Employee Gardens - plants & flowers provided
- RushBus scheduled service from Septa Bus Route 22 and Regional Rail
- Employee referral bonus program
- Discounts through partnerships & neighborhood business programs
**Additional Information**
EOE M/F/Disabled/Veteran
Pay: $15.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Experience level:
- 1 year
- 2 years
Shift:
- 8 hour shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
Application Question(s):
- Can you accept the starting rate of $15 hr?
- Can you work 2pm-10pm?
Ability to Commute:
- Warminster, PA 18974 (required)
Work Location: In person
-
Inbound Call Center Agent
13 hours ago
Warminster, United States Vertical Screen, Inc. Full timeJob DescriptionJob DescriptionAbout UsVertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries – Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint – we serve the largest and most respected organizations, institutions, corporations, and government...
-
Customer Service Agent
Found in: Resume Library US A2 - 1 week ago
Warminster, Pennsylvania, United States Vertical Screen Inc. Full timeAbout Us: About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries – Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint – we serve the largest and most respected organizations, institutions, corporations, and government entities...
-
Call Center QA Specialist
1 week ago
Warminster, United States Avenues Recovery Full timeJob DescriptionJob DescriptionWho We AreAvenues Recovery Center is a nationwide network of drug and alcohol treatment centers with thirteen locations across six states. We offer highly individualized treatment in a clean, modern, comfortable setting, spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to...
-
Outbound Call Center Representative
13 hours ago
Warminster, United States Vertical Screen, Inc. Full timeJob DescriptionJob DescriptionAbout UsVertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries – Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint – we serve the largest and most respected organizations, institutions, corporations, and government...
-
Entry Level Customer Service
6 days ago
Warminster, United States Vertical Screen Inc. Full timeAbout Us: Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint - we serve the largest and most respected organizations, institutions, corporations, and government entities worldwide. Vertical...
-
Outbound Call Center Rep
6 days ago
Warminster, United States Vertical Screen Inc. Full timeAbout Us: Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint - we serve the largest and most respected organizations, institutions, corporations, and government entities worldwide. Vertical...
-
Entry Level Customer Service
1 week ago
Warminster, United States Vertical Screen Full timeAbout Us: Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint we serve the largest and most respected organizations, institutions, corporations, and government entities worldwide. Vertical Screen is...
-
Drug Testing Call Center Representative
6 days ago
Warminster, United States Vertical Screen Inc. Full timeAbout Us: Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint - we serve the largest and most respected organizations, institutions, corporations, and government entities worldwide. Vertical...
-
Client Service Call Center Representative
6 days ago
Warminster, United States Vertical Screen Inc. Full timeAbout Us: Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint - we serve the largest and most respected organizations, institutions, corporations, and government entities worldwide. Vertical...
-
Entry Level Customer Service
Found in: Resume Library US A2 - 6 days ago
Warminster, Pennsylvania, United States Vertical Screen Inc. Full timeAbout Us: Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries – Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint – we serve the largest and most respected organizations, institutions, corporations, and government entities...
-
Outbound Call Center Rep
Found in: Resume Library US A2 - 6 days ago
Warminster, Pennsylvania, United States Vertical Screen Inc. Full timeAbout Us: Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries – Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint – we serve the largest and most respected organizations, institutions, corporations, and government entities...
-
Sales and Service Specialist
1 week ago
Warminster, United States Fulton Bank Full timeThis is a **full-time** career opportunity (approximately 40 hours per week) based out of our **Warminster** financial center in **Warminster, PA**, Bucks County. Must be available to be scheduled around branch operation hours (no Sundays). The **Sales and Services Specialist **is responsible for providing an exceptional Financial Center customer experience...
-
Customer Service/dispatcher
3 days ago
Warminster, United States J.A. Smith Heating & Air Conditioning Inc. Full timeCome and work with us in the exciting HVAC field! If you have good social skills, are pleasant on the phone, and know how to use a computer, we want you. You will enjoy working in our service office with 4 other employees. Overtime work/ pay is available most of the year and is required during heat waves and colds snaps. All required training will be...
-
Customer Support Representative
6 days ago
Warminster, United States Vertical Screen Inc. Full timeAbout Us: Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint - we serve the largest and most respected organizations, institutions, corporations, and government entities worldwide. Vertical...
-
Drug Testing Call Center Representative
Found in: Resume Library US A2 - 6 days ago
Warminster, Pennsylvania, United States Vertical Screen Inc. Full timeAbout Us: Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries – Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint – we serve the largest and most respected organizations, institutions, corporations, and government entities...
-
Sales and Service Specialist
1 week ago
Warminster, United States Disability Solutions Full timeValue PropositionOur values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...
-
Bilingual Call Center Representative
Found in: Resume Library US A2 - 1 week ago
Warminster, Pennsylvania, United States Vertical Screen Inc. Full timeAbout Us: About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries – Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint – we serve the largest and most respected organizations, institutions, corporations, and government entities...
-
Automotive Technician
1 week ago
Warminster, United States Hannon Auto Service Full timeJob DescriptionJob DescriptionBenefits/PerksCareers Advancement Opportunities Flexible SchedulingCompetitive CompensationSimple IRA Job SummaryWe are looking for an Automotive Technician to join our successful service center. As an Automotive Technician, you will be responsible for diagnosing and repairing vehicles. You must have extensive knowledge of...
-
Automotive Technician
2 weeks ago
Warminster, United States Hannon Auto Service Full timeJob DescriptionJob DescriptionBenefits/PerksCareers Advancement OpportunitiesFlexible SchedulingCompetitive CompensationSimple IRAJob SummaryWe are looking for an Automotive Technician to join our successful service center.As an Automotive Technician, you will be responsible for diagnosing and repairing vehicles. You must have extensive knowledge of vehicle...
-
Customer Support Representative
Found in: Resume Library US A2 - 6 days ago
Warminster, Pennsylvania, United States Vertical Screen Inc. Full timeAbout Us: Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries – Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint – we serve the largest and most respected organizations, institutions, corporations, and government entities...