Director, H-care F. Service-

3 weeks ago

West Allis, United States HHS Culinary and Nutrition Solutions, LLC Full time

**General Summary**: Responsible for creating, implementing, training and monitoring nutritional programs to meet the regulatory requirements of healthcare clients. Develops, implements, coaches and measures successful patient service programs to exceed the satisfaction goals of our clients. Director will also be responsible for menu, budgets, staffing, safety, lead the department and set the example for all Food and Nutrition Services employees. Director will be involve in meetings regularly and maintain professional relationship with clients.

Direct Food and Nutrition Services
- Develop programs based on Joint Commission regulations and customize to facility needs
- Work in conjunction with Corporate Dietitian for menu modifications
- Work in conjunction with Executive Chef on menu development, recipe execution and production of highest quality food for patients and retail customers
- Develop and implement purchasing standards
- Develop and implement HACCP standards to be compliant with federal, state, and local agency regulatory

Training, Monitoring, Hiring Staff
- Conduct ongoing training for dietetic staff and provide educational opportunities for professional development
- Monitor implementation and account dietitians for Joint Commission compliance
- Conduct annual staff evaluation according to procedures and within timeframe
- Maintain and enforce disciplinary policy and follows through on procedures
- Complete work schedule to ensure adequate coverage for all FANS functions

Patient Satisfaction
- Develop and monitor evaluation processes for patient satisfaction
- Ensure processes are followed, initiate performance improvements within trouble areas

Development and Guidance
- Develop training tools for clinical staff
- Guide clinical team in patient satisfaction
- Implement and maintain the Ambassador Programs

Client Relationships
- Continually nurture client relationship through excellent communication, integrity and performance
- Meet with client regularly to ensure expectations/goals and action plans are met
- Submit all required documentation, reports, financial statement

**Minimum Education **2 yr College degree required, 4 yr College degree preferred

**Minimum Experience **5 years of Operations experience of which at least 3 must be at management level. Prefer prior experience in a hospital

**Required Certification **Prefer Bachelor’s Degree in Food Service Management

**Required Licensure **Food Service Manager’s Certification/Servesafe

**Skills Required **Oral, written, interpersonal, problem solving, customer service and computer skills
- Experience managing 10 or more employees
- Bi-lingual (a plus)
- Relocation flexibility
- CDM certification preferred.

**Our People**

HHS has achieved success by hiring world-class individuals. We are looking for professionals with exceptional customer service skills to manage day-to-day operations in partner businesses across the US & growing world locations (currently beginning in Canada, South America, & Japan).

**Benefits and Compensation**

Our company is a great place to work; we offer paid vacations, paid sick days, full benefits, exceptional compensation packages, and the opportunity for advancement. Increasing compensation and advancing your career will only be limited by your performance. All compensation packages are negotiable. Regardless of your starting point with HHS, our history has proven that most salaried team members can double their base compensation within 5 years of their start date.

The Essential Functions Test (EFT)
- At HHS, we know that people drive our success. We need team members with a positive attitude who are committed to teamwork, compassionate patient care, and top-notch quality service. What’s more, we need team members who can perform the essential physical functions of the job.
- To make sure our team members can in fact perform those functions specifically related to their job duties with HHS, they must PASS 100% of the HHS Essential Functions Test (EFT). During the EFT, individuals will be expected to perform a series of controlled lifts and movements that replicate the tasks performed as part of their employment.
- The EFT helps HHS determine whether potential team members have the physical abilities required to perform their job.

HHS is an Equal Employment Opportunity Employer and is committed to workplace diversity.

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