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Assistant Property Manager at Gilbert Square

4 months ago


Mesa, United States Affinity Property Management Full time

**Job Title**: Assistant Property Manager

**Location**:Gilbert Square Apartments (164 units) 1821 E Covina St Mesa AZ 85203

**Schedule**:Tuesday - Saturday from 9:00am - 6:00pm

**Employment Type**: Full-time

**FLSA Status**: Non-exempt

**Reports to**: Property Manager

**Compensation Package**:

- Competitive hourly pay rate of $23.00
- Leasing commission opportunities of $60.00 per rental that you lease
- Renewal commission opportunities of $90.00 split evenly between the site team

**Benefits Package**:

- Medical insurance at no cost to the employee
- Dental insurance at no cost to the employee
- Supplemental insurance available at employee expense (Vision insurance, Life and AD&D insurance, Critical Illness insurance, Accident Protection Plan insurance)
- 401k enrollment program available
- Life Balance Program access for associate-only discounts
- Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).
- 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day).

**Administrative**:

- Comply with all Fair Housing and Equal Housing Opportunities requirements
- Comply with appropriate state landlord/tenant statutes
- Ensure timely and accurate submission of individual and your teams’ payroll and commissions
- Complete weekly, monthly, quarterly, and year-end reports, as required
- Consult with legal counsel and attend court hearings as needed
- Attend training and development seminars

**Operational & Financial**:

- Advertise and promote the property
- Utilize industry specific software for lead management
- Provide tours to prospective and current residents
- Complete full cycle lease process with prospective residents
- Ensure compliance with renter’s insurance
- Review rental rates and concessions with Portfolio Manager
- Maintain resident occupancy of 95%
- Ensure the timely collection of rent and other ancillary revenue
- Manage delinquency process
- Manage petty cash account
- Manage and process vendor invoices
- After review with Portfolio Manager, generate renewal offer letters and manage renewal leases
- Monitor expenditures to keep in compliance with operating budget
- Manage turnover workflow including scheduling and management of vendors, conducting pre/post move out inspections, and make ready inspection.
- Assist Portfolio Manager with preparing annual budget
- Other duties as assigned by Portfolio Manager

**Resident Experience**:

- Engage with your prospective and current tenants using a professional and courteous approach
- Navigate priority changes to respond to and resolve unforeseen issues or emergencies
- Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions
- Complete quality assurance calls following up on completed work orders
- Facilitate resident events

**Leading Your Team**:

- Guide performance of all administrative staff through providing clear instruction, training, coaching, and if needed, performance management to ensure attainment of property goals.
- Guide performance of all maintenance staff through providing clear instruction, training, coaching, and if needed, performance management to ensure work orders and turnovers are completed with efficiency and high quality.
- Conduct staff meetings on a regular basis

**What You’ll Need**:

- Authorization to work in the United States
- High School Diploma or equivalent
- 2+ years of experience in multi-family property management
- 1+ years of experience in staff supervision
- Yardi Voyager and CRM experience preferred
- Proficient in Microsoft Office Applications including, Outlook, Word, and Excel
- Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development

**Your Work Environment**:

- Approximately 80% in office environment using a computer and phone
- Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs, ladders and maneuver walkways
- Ability to carry or move objects weighing up to 20 pounds

**Mission Statement**:
“Affinity doesn’t just manage an asset - we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.”

INTEGRITY, INITIATIVE, INNOVATION

Pay: From $23.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance

Schedule:

- 8 hour shift
- Day shift

Work Location: In person