Ambassador

2 weeks ago

Glendale, United States LAZ Parking Full time

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts

Benefits of joining the LAZ Family:

- Employee Referral Program
- $150
- Pay Rate Range
- $20.00-$21.00 an/hr
- Pay Active - On-demand access to earned wages, get up to 50% of your earned wages immediately.
- 401(k) with Employer Match
- Transit and Commuter Benefits in Select Markets Medical, dental, vision - 3 plan options

**The Spirit of the Position**:
**Ambassador/Intercom** greets and creates a welcoming atmosphere for our customers and clients.

**How do you know if this is the right job for you?**

**You are**:

- You’re charismatic, full of energy, and happy to help in any way you can.
- Good under pressure. You don’t fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.
- Proficient in basic computer skills in the parking revenue control system
- Able to work with or without supervision.
- Able to communicate professionally and effectively.
- Timely and demonstrates a sense of urgency.
- A team player and can help motivate your team.

**What will I do?**
- Greet customers, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
- Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
- Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude.
- Assist with cashiering functions as needed.
- Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers.
- Complete other related duties as assigned.

**Education**:

- High school diploma or GED preferred but not required.

**Experience**:

- Strong customer service experience.
- Ability to speak, read, and comprehend the English language effectively.
- Cash handling experience is preferred but not required.
- Parking industry experience is preferred but not required.

**Skills**:

- Willingness to be flexible, work multiple facility locations.
- Ability to handle challenging and at times, emotionally charged situations.
- Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

**Physical Demands**:

- Willingness to work in the elements - heat, wind, snow, rain, etc.
- Ability to lift, push and pull at least 10 pounds.
- Ability to stand, walk and run for extended periods of time.
- Ability bend, stoop, squat and lift frequently throughout a shift.
- Ability to perform all functions that require repetitive motions using hands, wrist, arms, knees and/or legs.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

**FLSA Status**: Non-Exempt

This Employer participates in E-Verify.

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