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Eligibility Assistant

4 months ago

Plymouth, United States DFR Full time

Overview:
THIS POSITION IS LOCATED IN PLYMOUTH, IN

**Knowledge Services,** established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.

As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person’s endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.

**Responsibilities**:

- Welcome all on-site visitors and determine nature of business
- Review client information for accuracy
- Schedule client appointments
- Scan documents into client case file
- Maintain fax machines and copier functions
- Answer and direct incoming calls
- Maintain daily activity reports
- Deliver outstanding customer service to all clients

Qualifications:

- Desire to help others
- Strong customer service background
- Ability to maintain confidentiality
- Handle conflict in a calm manner
- Reliable and dependable in the work place
- Ability to multi task
- Proven job stability
- High School diploma or equivalent
- Clean criminal background
- Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired

This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $14.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.

**Physical Requirements**:

- Job frequently requires sitting, handling objects with hands._
- Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds._
- Vision requirements: Ability to see information in print and/or electronically._
- Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with _disabilities, veterans, and military families are encouraged to apply._

**INDDFR