Client Relations Specialist
3 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Client Relations Specialist. As a Client Relations Specialist, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and maximizing sales opportunities.
**Duties**:
- Provide excellent customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction
- Analyze client needs and recommend appropriate solutions to meet their requirements
- Maintain accurate and up-to-date client records through data entry into our CRM system
- Collaborate with internal teams to ensure timely delivery of products and services
- Assist in the development of sales strategies and contribute to achieving sales targets
Qualifications:
- Previous experience in customer service or sales roles is preferred
- Bilingual proficiency in English and Spanish is a plus
- Strong communication skills, both verbal and written
- Ability to effectively analyze client needs and provide tailored solutions
- Excellent phone etiquette and interpersonal skills
- Proficient in data entry and comfortable working with computer systems
- Multilingual abilities are an asset
At our company, we value our employees and offer a competitive salary package along with benefits such as monthly bonus, paid time off, and exciting work environment. Join our team of dedicated professionals who are passionate about delivering exceptional customer service.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, qualifications, or requirements associated with the role of Client Relations Specialist.
Pay: $35,000.00 - $50,000.00 per year
**Benefits**:
- Flexible schedule
- On-the-job training
- Paid time off
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
- Office
Work Location: In person
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