Client Relations Specialist

3 weeks ago


Kensington, United States Image360 DC-Silver Spring Full time

Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Client Relations Specialist. As a Client Relations Specialist, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and maximizing sales opportunities.

**Duties**:

- Provide excellent customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction
- Analyze client needs and recommend appropriate solutions to meet their requirements
- Maintain accurate and up-to-date client records through data entry into our CRM system
- Collaborate with internal teams to ensure timely delivery of products and services
- Assist in the development of sales strategies and contribute to achieving sales targets

Qualifications:

- Previous experience in customer service or sales roles is preferred
- Bilingual proficiency in English and Spanish is a plus
- Strong communication skills, both verbal and written
- Ability to effectively analyze client needs and provide tailored solutions
- Excellent phone etiquette and interpersonal skills
- Proficient in data entry and comfortable working with computer systems
- Multilingual abilities are an asset

At our company, we value our employees and offer a competitive salary package along with benefits such as monthly bonus, paid time off, and exciting work environment. Join our team of dedicated professionals who are passionate about delivering exceptional customer service.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, qualifications, or requirements associated with the role of Client Relations Specialist.

Pay: $35,000.00 - $50,000.00 per year

**Benefits**:

- Flexible schedule
- On-the-job training
- Paid time off

Experience level:

- No experience needed

Shift:

- Day shift

Weekly day range:

- Monday to Friday
- No weekends

Work setting:

- In-person
- Office

Work Location: In person



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