Foh Manager

2 weeks ago


Brooklyn, United States Modern Love Brooklyn Full time

Modern Love is a vegan comfort food restaurant in Williamsburg based on the recipes of chef and cookbook author Isa Chandra Moskowitz. We are looking for a FOH manager that is great with people, understands small business and has a passion for vegan food.

Before the job description stuff, a little history. We have been in business for 7+ years. Before the pandemic we were completely dine-in with a little delivery here and there. During the pandemic we developed a strong delivery audience and it's kind of stayed that way, with a large percentage of sales being to-go. So we definitely have busy nights. But we need someone with plenty of experience dealing with the delivery side of things as well.

So long story short, we are a small restaurant with a solid staff, still navigating this changed restaurant world. We are looking for someone who gets that and is along for the ride.

**Responsibilities include**:
Hiring, training and scheduling FOH staff

Ensuring that service flows smoothly

Customer service in-house and via phone

Working with kitchen to ensure quality and consistency of food

Keeping all FOH checklists up-to-date

Beer and wine ordering, overseeing the bar

Keeping online and in-house menus up-to-date

Overseeing the upkeep of FOH, making sure plants are looking great, cleaning checklists are getting done and everything looks amaze

Hosting a few nights a week

Assisting with social media

Ordering FOH supplies as needed

Communicating with the chef/owner

**Tech requirements**:
Working knowledge of delivery platforms - Doordash, Grubhub etc

Knowledge of online ordering platforms, we are currently using Square but may change that

Keeping online menus up-to-date

Proficient Mac skills

General web savviness (google docs, Yelp)

Social media knowledge is a plus, a good eye for photos is helpful

We use Slack to communicate and Homebase for scheduling, knowledge of similar apps is helpful

OpenTable or other reservation software

**Requirements**:
2 years experience in any managerial FOH position

Overall positive attitude and ability to keep cool under pressure

NYC Food handler’s license or willingness to obtain one

**Schedule**:
Mostly evenings with the occasional brunch fill-in here or there.

**Pay**:
We have a range of $65 - $70 annually, depending on experience. It is negotiable. Additionally, we will pay into your health insurance via QSEHRA. We offer 6 sick days and 10 days vacation pay.

Pay: $65,000.00 - $70,000.00 per year

**Benefits**:

- Health insurance
- Paid time off

Experience level:

- 3 years

Restaurant type:

- Casual dining restaurant
- Fine dining restaurant

Shift:

- Evening shift

Weekly day range:

- Weekends as needed

Application Question(s):

- What do you enjoy about being in the food service industry?

**Experience**:

- Restaurant Experience: 2 years (required)

License/Certification:

- Food Handler Certification (required)

Work Location: In person



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