Mental Health Case Manager

3 weeks ago

Woodland, United States Hope Cooperative (aka TLCS, Inc.) Full time

Are you a motivated individual with a passion for supporting others and making a difference in the community? Hope Cooperative is a highly respected, award-winning nonprofit provider of a full array of mental health and supportive housing services in Sacramento and Yolo Counties, and we need you to bring your compassion and support to the most vulnerable in our community. We are looking for dynamic, committed individuals to join our team Currently we are expanding and hiring, offering a **sign-on bonus**

**Title**: Personal Services Coordinator / Mental Health Case Manager
**Program(s)**: CORE X Street (Sacramento), CORE Howe (Sacramento), New Direction (Sacramento), and Hope ACT (West Sacramento)
**Schedule**: Full-time non-exempt, 40 hours/week, Monday
- Friday 8:00am-5:00pm, and may require working some evenings and weekend schedules
**Pay rate**:$23.32/hour - $25.71/hour, depending on years of experience and education
- 21 PTO days per year (4 weeks & 1 day)
- 26 PTO days after the 5th year (5 weeks & 1 day)
- 6 days paid sick time
- 11 paid holidays
- 1 Personal Day
- Leadership Development
- Reimbursements
- Eligible for Government Loan Forgiveness Programs
- Employer-paid health insurance for employees and children (Kaiser, Sutter or Western Health Advantage)
- HSA Contributions
- Flexible Spending Account
- 401k match
- Transfer Sick Time Hours to PTO Hours
- PTO Cash Out
- Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more
- Employee Assistance Program
- Regular wage step scale increases
- Flexible start/end times for some positions
- iPhone with unlimited data for personal/professional use and laptop for some positions
- Clinical Supervision towards licensure (for certain positions and upon approval)
- CEU days for certain positions
- Up to $500 CEU allowance for certain positions
- Annual BBQ and staff appreciation awards
- Annual Gift Card Program
- Referral Bonuses

**Position Description**:
Our **Mental Health Case Managers **work as part of a multi-disciplinary team to provide and coordinate services and resources for clients. The goal of the Personal Services Coordinator is to provide referrals, crisis intervention, support, and encouragement to enable the client to access and use mental health and other services that prevent hospitalization and incarceration and help the client find and maintain permanent housing and mental stability. This position assists clients with financial matters and entitlement issues and gives the clients the care and attention needed to enable them to learn better coping skills, independent living skills, and techniques to empower clients with recovery, a sense of responsibility, and independence.
**Essential Duties and Responsibilities** (includes the following; other duties may be assigned)
- Support individuals with active listening, demonstration of empathy, and carry a message of hope and recovery.
- Observe, assess, intervene, and refer (within one’s scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms, and substance use issues.
- Develop service/goal plans with clients and meet with the clients as needed to encourage, support and advocate for progress and assist with skill development.
- Work with a multi-disciplinary team to provide integrated psychosocial rehabilitative services to clients in the community and their homes, and attend meetings to ensure continuity of care for clients.
- Provide positive public relations, community referrals, information, and support by linking clients to needed resources; advocate with and on behalf of clients and significant support persons the clients have identified.
- Accurately complete all necessary forms, reports, and paperwork required by the program on a timely basis (e.g., progress notes, special incident reports, discharge summaries, Medi-Cal billing, Avatar forms, and HMIS).
- Facilitate planning of social, cultural, educational, supportive, and recreational group activities.
- Shop for food and household supplies to meet program or client needs.
- Ensure the office, house, rooms, units, and yard are clean and fit for occupancy, where applicable. Provide and assist with cleaning as needed.
- Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults and elder/senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm.
- Transport clients as needed.
- Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the Agency HIPAA Manual.
- Regular and predictable attendance is required.

**Education and/or Experience**
- Must meet the qualifications of a Mental Health Assistant III (MHA III). Individuals must have:

- A minimum of four (4) years of full-time equi

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