Residential Luxury Concierge Part-time 7a-3p

4 weeks ago


Chestnut Hill, United States Highbridge Concierge Inc. Full time

Are you a self-motivated, happy, friendly professional and enjoy being the first point of contact in a luxury setting? If yes, a concierge position may be right for you.

**Chestnut Hill**: Saturday-Sunday 7a-3p

The concierge is the first impression of a luxury residential building. They should project a consistent image that compliments the property through appearance, service orientation, performance, and personality.

**Responsibilities**
- Welcome residents and their guests upon entrance
- Act as the point of reference for residents who need assistance or information and attend to their wishes and requirements
- Understand residents needs and provide them with personalized solutions
- Acquire extensive knowledge of the premises
- Keep property management and Highbridge management informed of the day to day movement in the building
- Respond to complaints and find the appropriate solution

**Skills**
- Proven experience as concierge; experience in customer service or relevant role is an advantage
- Excellent communication skills
- Polite and confident with a great deal of patience
- Ability in multitasking and time-management
- Aptitude in resolving issues
- Sense of humor

**Job Type**: Part-time

Pay: $19.00 - $19.75 per hour

**Benefits**:

- 401(k) matching
- Paid time off
- Referral program

Schedule:

- 8 hour shift
- Day shift
- Weekends only

**Experience**:

- Customer Service: 3 years (required)
- Hospitality: 3 years (required)

Ability to Relocate:

- Chestnut Hill, MA 02467: Relocate before starting work (required)

Work Location: In person


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