Client Services Manager
2 months ago
Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Services Manager to service our Richmond, VA territory. StructureCare, headquartered in Lancaster, Pennsylvania is a premier engineering and restoration company working to protect infrastructure investments throughout the Mid-Atlantic. We believe in a strong connection between the engineering and implementation of a solution.
- Bachelor’s degree in Business Management/Administration, Engineering, Construction Management, or related field preferred.
- 3 or more years in a Sales or related role
- Excellent written and verbal communication skills
- Technical aptitude and strong problem-solving skills
- Working knowledge of the construction industry (preferred)
- Willingness to be flexible in a fast-paced work environment
- Driver’s license and acceptable motor vehicle record required
**In this role you will be responsible for**:
- Acting as the single point of contact for all long-term customer relationships
- Monitoring and managing financial performance of all accounts within the assigned territory
- Accountability for client deliverables
- Communicating technical information and probable costs to key decision makers
- Developing and presenting maintenance and repair solutions to clients based on budgetary allowances and inspection reports
- Project set up
- Developing proposals
- Engaging in collaborative problem solving and decision making
**Experience**: Required
- 3 year(s): Sales or Project Management Experience
**Behaviors**: Required
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
**Motivations**: Required
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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