Operations Manager
3 weeks ago
**Quality Products from “Our Family to Yours” is more than our company slogan, it is a way of life for us at ZB Importing. We are dedicated to procuring the finest foods and ingredients from around the world for our extended family - our consumers. We strive to continue to grow our position as the leading Mediterranean foods importer and distributor, provide exceptional customer service, maintain ethical conduct in business dealings, treat our team members with respect and give back to our communities.**
**ZB Importing carries a family-like culture inside and out. We care about our employees as we do every aspect of our business. We are currently in a transition period of rapid growth, and we are seeking a seasoned Operations Manager to help us fuel our headway**
- The Operations Manager in a Distribution Center is responsible for managing daily activities at the DC involving transportation, warehousing and related services to achieve customer service, satisfaction and cost objectives.
**Essential Role Functions**
- Directs subordinate management team in efficient and safe warehouse operations.
- Directs and delegates assignments of operational warehouse functions; including planning, implementation and leading improvement initiatives.
- Manages and monitors labor expenses and weekly payroll.
- Executes established safety and security programs.
- Inspects physical conditions of warehouses/equipment. Recommends maintenance, repair, or replacement as necessary.
- Develops and documents standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products/materials.
- Reviews workforce staffing to ensure proper levels to meet business demands.
- Ensures proper protocols relative to quality assurance and food safety policies.
- Oversees Safety Committee initiatives.
- Partners with Customer Service, Deployment, Transportation Operations and DC Management to support customer orders and provides expected service levels.
- Reviews operational issues impacting customer service /costs.
- Ensures fair, equitable and consistent treatment for department associates.
- Hosts local, state and federal inspections.
- Reviews business requests for special warehouse services.
Work Experience/Requirements for This Role
- Bachelor's degree from a regionally accredited four-year college or university in Business Logistics or related field and 5+ years of distribution center/plant shipping leadership experience; or equivalent combination of education and experience.
- Bachelor’s Degree, preferred.
- Minimum of 2+ years’ experience in a position of leadership to include team development and management, required.
- Hands-on related warehouse experience highly desired (Ideally in meat or food distribution).
- Knowledge of refrigerated carrier industry, shipments of perishable products and DC operations.
- Experience with SAP, WMS computer systems, and Microsoft Office (Word, Excel and PowerPoint).
- Strong critical thinking and problem-solving skills.
- High level of written and verbal communication skills, organizational planning, teamwork, analytical reasoning, and adaptability.
- Provides leadership and guidance to employees in the Distribution Center.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and assisting in providing appropriate resolutions
**Schedule**
- Days: Monday to Friday; Weekends/Holidays as needed
- Hours: 8AM to 5PM; additional hours as needed
- Work Location: 15151 West Dr, Houston, TX 77053- with travel as needed
**Benefits**
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
ZB Importing is an Equal Opportunity Employer
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