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Assistant Manager

4 months ago

Johns Island, United States Individually Owned and Operated Ace Hardware Store Full time

At Johns Island Ace, we place a strong emphasis on providing excellent customer service to anyone who steps foot in our stores. The Assistant Store Manager position is responsible for executing all day-to-day operations of the store in the absence of the Store Manager. Assistant Store Managers are responsible for maximizing store sales and profitability, participating in staff training and ensuring that the store is clean and well-stocked for an optimal shopping experience. An Assistant Store Manager contributes to the growth and development of the management team and store associates.

ESSENTIAL DUTIES AND RESPONSIBILITIES (assist in all of the following):
SALES AND OPERATIONS
Hire, train and develop store staff with goals for growth and success in their positions, provide ongoing performance feedback, and recognize accomplishments
Review all store evaluations with store management team and staff to identify opportunity areas and correct all issues with a sense of urgency
Coordinate the overall supervision of staff to ensure sales performance goals are met and company procedures are followed accurately
Delegate workload among associates to meet merchandising and visual presentation standards
Complete merchandising when necessary updates according to South East Ace standards
Forecast scheduling needs to meet customer demand and create work schedules
Monitor payroll to ensure compliance with established budgets and take corrective measures as necessary
Review staffing needs, strengths and opportunities with Store Manager, HR/Operations prior to additions, promotions or terminations
Implement an in store marketing strategy including promotions, events, and seasonal merchandising based on store needs

Promote Customer Service as The #1 Priority. This must be accomplished on a daily basis through observing, monitoring and coaching associates performance and interactions on the sales floor

**REQUIRED KNOWLEDGE, SKILLS AND ABILITIES**:
Must have good verbal and written communication skills
Ability to provide motivation and leadership to associates storewide in a fair and impartial manner
High degree of analytical skills, and the ability to delegate and be self-directed
Excellent written and verbal communication skills
Strong organizational, time management, and project management skills
Technically skilled in basic retail computer systems including related software
Develop and maintain client relationships and strategic partnerships
Dress according to company policy
Bilingual (Spanish) verbal and written communication skills strongly preferred
Possess a valid in-state driver license with an acceptable driving record in accordance with companys insurance carriers standards

**The minimum physical requirements for this position include**:
Ability to stand for an extended period of time, walk, reach, and bend to perform job duties
Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth