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Store Manager

2 months ago

Drexel Hill, United States Dunkin Full time

Store Manager will be responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. Run the overall operation of the restaurant according to Dunkin standards, franchisee policies and procedures and in compliance with all applicable laws.The incumbent will hold the highest management position within the unit store assigned and will be accountable for the unit and its operations at all times whether physically present or not.

**Responsibilities include but not limited to**:

- Able to perform all responsibilities of restaurant team members
- Lead team meetings
- Deliver training to restaurant team members
- Ensure Brand standards, recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicates restaurant priorities, goals and results to restaurant team members
- Execute new product roll-outs including training, marketing and sampling
- Ensure restaurant budget is met as determined by Franchisee
- Manages cash over/short in restaurant and ensures team members are following franchisees cash management policies

**Management Responsibilities Include**:

- Recruit, hire, onboard and develop restaurant team members
- Plan, monitor, appraise and review employee performance
- Coach restaurant team members to drive sales,improve profitability and Guest satisfaction

**Education/Experience**:

- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality
- College Degree preferred

**Benefits Include**:

- Competitive Hourly Pay
- Earned Paid Time Off
- Employee Discounts
- Medical Insurance with Company contribution

Brand: Dunkin

Address: 5060 Township Line Rd. Drexel Hill, PA - 19026

Property Description: 330338 - DD Drexel Hill, PA

Property Number: 330338

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