Assistant Manager

2 weeks ago

Providence, United States Hometown Poké Full time

**Hometown Poke & Bubble Tea is seeking an experienced and multi-faceted individual to join their team as a Store Manager. We are headquartered in Providence, RI, and have a secondary location under construction in East Greenwich, RI.**

**Compensation**:$40K-$50K, depending on experience with room to grow

**About Hometown Poké & Bubble Tea**:
Hometown Poké & Bubble Tea is a vibrant sit-down cafe focusing on serving delicious poke bowls. When you eat a Hometown Poké bowl, you’re eating real food in its true, organic form. No preservatives, no fillers, no nonsense - just fresh, fun, and delicious meals. Our bowls are made-to-order and we source locally from vendors such as Tony’s Seafood and Baldor Foods. This means that when you visit us, you’re supporting an ecosystem of Rhode Island-based food businesses With one established location in Providence, RI, and a secondary location under construction, as well as two food trucks, we are dedicated to providing exceptional service and quality cuisine to our customers.

As an equal opportunity employer, all applicants will be considered based on position needs and requirements, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All applicants must meet job requirements and be committed to working a minimum of a year.

**Benefits of working at Hometown Poké & Bubble Tea include**:

- Starting wages above state minimum
- A meal on us during your shift
- Periodic team events (dinners, activities, and more)
- Continuous on-the-job training and development
- Exposure to business building and working in the start-up environment

**Assistant Manager**

**Full-time (40 to 50 hrs/wk)**

We are seeking a personable and passionate leader with high standards and a love of teaching to manage our Providence store location. We are a tight-knit family that is passionate about community, camaraderie, serving quality food, and providing excellent customer service. We hope you’ll fit right into our weird, but loving family, and embody our same values. To apply, please include a resume, cover letter, and three references.

**Responsibilities include but are not limited to**:
**Staff Training and Supervision**:

- Assist in weekly staff scheduling, and time off requests; ensuring both store and food trucks are staffed with both seasoned and seasonal employees.
- Nurture, motivate, and provide constructive feedback.
- Train kitchen staff on food preparation techniques, and safety procedures, and maintain consistency across locations and food truck events.
- Provide guidance on proper handling and dating of food items to minimize waste and ensure freshness.

**Customer Care & Cash Management**:

- Ensure all guests have a positive and fulfilling experience at Hometown.
- Check weekly deposits.
- Maintaining change in drawer; review and enforce opening and closing drawer procedures.

**Menu Management**:

- Monitor inventory levels to ensure menu items are available and adjust offerings as necessary.
- Update online menus regularly to reflect current offerings and pricing.

**Cleaning and Organization**:

- Lead deep cleaning initiatives to maintain a clean and sanitary kitchen environment.
- Restock and organize kitchen supplies and equipment as needed for efficient operation.
- Ensure the dining room, kitchen, and bathrooms are clean at all times.

**Preparation & Ordering**:

- Manage online orders and third-party deliveries.
- Manage daily prep lists to ensure efficient food preparation and minimize waste.
- Assign prep duties to staff according to daily needs
- Manage inventory levels, ordering ingredients and supplies as needed to prevent stockouts.
- Oversee inventory tracking procedures and ensure inventory counts are completed on Sundays.

**Food Preparation & Quality Control**:

- Conduct regular quality control checks to ensure food safety and adherence to recipe standards.
- Overseeing proper product preparation, rotation (FIFO), portioning, cooking and holding times, and refrigeration logs.
- Ensuring that health and safety standards are followed at all times.
- Coordinate bread orders, soap supplies, and other essential items to support kitchen operations.

**Additionally**:

- A passion for social media and marketing is a plus; looking to the Assistant Manager to be the point person to oversee products and supplies needed for upcoming photoshoots coordinated by the social media team.

**Required Qualifications**:

- Previous restaurant management or supervisory role is preferred.
- Excellent communication and leadership skills, with the ability to train and motivate staff.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Knowledge of inventory management principles and experience with ordering and stock control.
- Detail-oriented with a commitment to quality and consistency in food preparation.
- Ability to work effectively in a fast-paced e

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