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Veterinary Client Service Representative
4 days ago
A client care representative position is available for a positive, organized and compassionate team member. We are an outpatient veterinary specialty practice serving the Mechanicsville/Hanover area and are looking for an individual with the ability to multitask and who has a strong attention to detail. Our CSR is responsible for the majority of customer interaction; answering phones, scheduling appointments, requesting referrals, prescription refill requests, and receiving and relaying messages.
**Responsibilities and Duties**
**Preferred Qualifications and Experience**:
- Excellent communication skills both written and verbal
- Proficient typing skills
- Ability to multi-task in a fast-paced environment
- Ability to quickly learn how to use EzyVet
- Must be well organized.
- Ability to handle high pressure and stressful situations and events in a calm supportive manner.
- Ability to use critical thinking
- Ability to review estimates, discuss financial options, and process payments.
**Required Qualifications, Education and Experience**
- Previous experience in the veterinary field is required.
**Salary**: $15.00 to $17.00 /hour
**Job Type**: Full Time
Work Remotely
- No
Pay: $15.00 - $17.00 per hour
**Benefits**:
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 10 hour shift
- Monday to Friday
Work setting:
- In-person
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Front Desk: 2 years (required)
- Veterinary Experience: 2 years (required)
Work Location: In person
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