Behavioral Health Care Advocate, Case Management

4 weeks ago

Hartford, United States Optum Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**

You have high standards. So do we. Here at UnitedHealth Group, this includes offering an innovative new standard for care management. It goes beyond counseling services and verified referrals to programs integrated across the entire continuum of care. That means you’ll have an opportunity to make an impact on a huge scale - as part of an incredible team culture that’s defining the future of behavioral health care.

The goal of the Behavioral Health Care Advocate (BHCA) role is to help individuals live their lives to the fullest by promoting recovery and resiliency via coordination and collaboration with multiple internal and external partners including consumers and their families/caregivers, medical, behavioral health and clinical network teams. Behavioral Health Advocates work with complex and high-risk needs with a goal of engaging the consumer in the treatment process, decreasing their reliance on higher levels of care, helping them to access appropriate community services, and assisting them in improving community tenure.

If you live in the state of Connecticut, you’ll enjoy the flexibility to work remotely
- from anywhere within the U.S. as you take on some tough challenges.

**Primary Responsibilities**:

- Utilize advanced clinical skills to engage and motivate Consumers via a recovery, health and wellness-oriented approach
- Assist consumers and their families/caregivers with connections to appropriate psychiatric, medical, and psychosocial referrals and services
- Identify and remove barriers to procurement, delivery, participation in and success of services
- Provide supportive follow-up, monitoring and education as indicated, telephonically
- Partner with designated external providers, programs, entities to address the needs, gaps in care, and recovery goals of complex and high-risk consumers
- Identify and address the needs of members who are consistently high utilizers of services through case conferences and informal communications
- Participate in standing meetings to review performance, identify areas of opportunity, and oversee course for improvements
- Partner with parents, family and natural community supports to enable children to receive services while remaining in their homes and communities
- Establish and foster positive relationships with medical team, participate in medical-behavioral integration activities and discussions
- Identify high-risk, co-morbid needs of consumers
- Accept referrals via designated processes, collaborate in evaluating available services, and coordinate necessary psychiatric and community referrals, as needed
- Contribute to treatment plan discussions; routinely attend clinical rounds and other meetings with medical partner or external entities, when applicable
- Partner with internal Optum Behavioral Health Services Teams to coordinate a seamless transition for consumers from an inpatient setting to community-based services
- Meet all contractual requirements; collaborate early and frequently with other teams in the management of cases stratified as having intensive, complex, and high-risk needs
- Assist in the development of a relevant and consumer-specific aftercare plan
- Comply with all policies, procedures and documentation standards in appropriate systems, tracking mechanisms and databases
- Establish a cooperative relationship with Optum Behavioral Network Services and the Provider community in order to improve access to services and ensure that consumers are served within proper standards of care
- Collaborate with providers to determine acuity of mental health concerns, barriers and progress; coordinate appropriate services

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications**:

- Licensed Master's degree in Psychology, Social Work, Counseling or Marriage or Family Counseling, or Licensed Ph.D., or an RN with 2+ years of experience in behavioral health
- Licenses must be active, independent, and unrestricted in the state of CT
- 2+ years of experience in a related mental health setting
- Access to high-speed internet from home
- Permanent residence in the state of CT

**Preferred Qualifications**:

- Experience in an inpatient setting
- Exp

  • Behavioral Health Care Manager II

    2 weeks ago

    Hartford, United States Elevance Health Full time

    Location: Must live in Connecticut Job Description Summary: Responsible for managing psychiatric and substance abuse or substance abuse disorder facility-based and outpatient professional treatment health benefits through telephonic or written review. How you will make an impact: Uses appropriate screening criteria knowledge and clinical judgment to assess...

  • Analyst, Case Management

    1 week ago

    Hartford, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...

  • Family Health Advocate- Remote

    4 days ago

    Hartford, United States Sharecare Full time

    Job Description: Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities...

  • Behavioral Health Program Supervisor

    2 weeks ago

    Hartford, United States Catholic Charities, Archdiocese of Hartford Full time

    Catholic Charities is seeking a Behavioral Health Program Supervisor in our Hartford Behavioral office located in Institute for Hispanic Families. POSITION SUMMARY This person reports directly to the Clinical Director of the Institute for the Hispanic Family in Hartford, CT. This person functions as a part of the Behavioral Health administrative/management...

  • Travel Nurse RN

    6 days ago

    Hartford, CT, United States TotalMed Case Management Staffing Full time

    TotalMed Case Management Staffing is seeking a travel nurse RN Case Management for a travel nursing job in Hartford, Connecticut. Job Description & Requirements Specialty: Case Management Discipline: RN Start Date: 06/10/2024 Duration: 13 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel We are seeking a Case Manager-Registered...

  • Case Manager Assistant

    3 weeks ago

    West Hartford, United States Hartford Healthcare Full time

    Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details:Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticuts most comprehensive healthcare network. ...

  • Behavioral Health Program Supervisor

    1 week ago

    Hartford, United States Catholic Charities Full time

    Job DescriptionJob DescriptionCatholic Charities is seeking a Behavioral Health Program Supervisor in our Hartford Behavioral office located in Institute for Hispanic Families. POSITION SUMMARYThis person reports directly to the Clinical Director of the Institute for the Hispanic Family in Hartford, CT. This person functions as a part of the Behavioral...

  • Behavioral Health Program Supervisor

    2 weeks ago

    Hartford, United States Catholic Charities Full time

    Job DescriptionJob DescriptionCatholic Charities is seeking a Behavioral Health Program Supervisor in our Hartford Behavioral office located in Institute for Hispanic Families. POSITION SUMMARYThis person reports directly to the Clinical Director of the Institute for the Hispanic Family in Hartford, CT. This person functions as a part of the Behavioral...

  • Housing Case Manager

    7 days ago

    Hartford, United States YWCA Hartford Region Full time

    Responsive Employer, Great benefits and Rewarding career - Apply Today! YWCA Hartford Region is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all! YWCA Hartford Region is seeking a Housing Case Manager to join our team! Help make a difference and join our mission by securing an exciting career with...

  • RN Case Manager-Home Health

    1 month ago

    West Hartford, United States Advanced Home Health Care Agency Full time

    Job Description: Advanced Home Health Care - Licensed, Medicaid and Medicare certified Agency, located in West Hartford, has an immediate opening for Registered Nurse Case Manager.     As a RN with Advanced Home Health Care Agency you will provide patient evaluations, implementation of the plan of care and treatment to patients in their homes in order...

  • Hospice Case Manager

    1 week ago

    Hartford, United States Athena Health Care Systems Full time

    Hospice Case Manager Full-Time Athena Home Health & Hospice - Farmington, CT Posted 2 months ago We are hiring RN Case Managers to join our dynamic care team at Athena Home Health & Hospice! Positions are available in Hartford County and Tolland County! Working with our team and residents will give you purpose in your professional and personal life. Here at...

  • Travel Registered Nurse RN Care Management

    6 days ago

    Hartford, CT, United States TotalMed Case Management Staffing Full time

    TotalMed Case Management Staffing is seeking a travel nurse RN Case Management for a travel nursing job in Hartford, Connecticut. Specialty: Case Management ~ Shift: 8 hours, days ~ Employment Type: Travel TotalMed Case Management Staffing Job ID #1509044. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with...

  • Hospice Case Manager

    1 week ago

    Hartford, United States Athena Health Care Systems Full time

    Hospice Case Manager Full-Time Athena Home Health & Hospice - Farmington, CT Posted 2 months ago We are hiring RN Case Managers to join our dynamic care team at Athena Home Health & Hospice! Positions are available in Hartford County and Tolland County! Working with our team and residents will give you purpose in your professional and personal life. Here at...

  • Housing Case Manager

    1 week ago

    Hartford, United States YWCA Hartford Region Full time

    Responsive Employer, Great benefits and Rewarding career - Apply Today! YWCA Hartford Region is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all! YWCA Hartford Region is seeking a Housing Case Manager to join our team! Help make a difference and join our mission by securing an exciting career with...

  • Employee Relations Case Manager

    3 days ago

    Hartford, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...

  • Behavioral Health nurse

    2 weeks ago

    Hartford, Alabama, United States ViaQuest Full time

    Behavioral Health NurseA Great OpportunityAt ViaQuest Psychiatric & Behavioral Solutions we offer unique and individualized care to clients in the long term care settings, with multiple diagnoses, including dementia, anxiety, depression, psychosis and more. Our clients are supported by a team of Registered Nurses (RNs),Licensed Practical Nurses (LPNs),...

  • Behavioral Health Clinician

    7 days ago

    Hartford, United States Community Health Service, Inc. Full time

    DescriptionBehavioral Health Clinician Department: Behavioral Health Community Health Services participates in the NHSC Loan Repayment Program Since 1970, Community Health Services has existed to provide comprehensive health care services to the residents of Hartford and Windsor. We were made for the community, by the community, to offer a full spectrum of...

  • Case Manager

    1 week ago

    Hartford, United States 131 Aurora Medical Center of Washington County, Inc. Full time

    Department: 11200 AMC Washington County - Case Management Status: Part time Benefits Eligible: Yes Hou rs Per Week: 24 Schedule Details/Additional Information: First shift, 8 hr days M-F, 3 variable days per week. MAJOR RESPONSIBILITIES Conducts complete assessments, establishes appropriate plans, and initiates interventions within desired...

  • RN Case Manager Home Care

    7 days ago

    Hartford, United States ALL POINTE HOME CARE Full time

    Job DescriptionJob Description*TITLE OF POSITION: RN Case Manager/Clinical Care Manager*TITLE OF IMMEDIATE SUPERVISOR: Supervisor of Clinical ServicesDUTIES OF POSITIONTo provide nursing care in accordance with the client’s plan of care to include comprehensive health and psychosocial evaluation, monitoring of the client’s condition, health promotion and...

  • Medical Director Case Management

    4 weeks ago

    Hartford, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...