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Referrals Coordinator

3 months ago

Monterey Park, United States Gastroenterology Associates of Southern Californina Full time

Submitting procedures, radiology, outside referrals authorizations 30+ daily for multiple providers. Authorization submissions online to multiple IPAs /Medical groups or by calling insurance verbally for approval
- Knowlege of IPAs/Medical groups a must
- Follow up and obtain approved authorization on pending referralsI 30+ daily. Scanning approved authorizations to be uploaded into EMR system
- Send communication to assigned office personnel as to approved authorizations/referrals.
- Verifies insurance eligibility through portals for active coverage to be able to obtain authorization submission to active insurance
- Answers phone calls as needed, takes detailed telephone messages and documents all patient communication in patient’s chart
- Responds to patient communications and transfers calls or delivers complete messages to the appropriate individual per practice protocol
- Maintains strict confidentiality; and treats staff, physicians, patients and visitors with respect
- Be willing to learn new assignments, to maintain office operations.
- Arrive at work on time, begin work promptly.
- Maintain net, legible and organized written records
- Maintain a neat, clean and organized work area.
- Comply with office safety, infection control, universal precaution and exposure policies
- Maintain an awareness of changes in policies, procedures and protocol
- Demonstrate effective communication skill by conveying necessary information
- Demonstrate good judgment in handling situations not covered by written or verbal instructions
- Display a profession attitude through performance, appearance and demeanor
- Dress in a neat, clean and appropriate manner per the office dress code
- Performs other related work as required
- Follow written and verbal instructions of supervisor and providers
- Bilingual English/Spanish a must

Pay: From $19.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Work Location: In person