Dispatcher/customer Service

3 weeks ago


Miami, United States O & J ELECTRIC CORP Full time

Job Summary:
**Responsibilities**:

- Handle and resolve customer complaints professionally
- Perform data entry tasks accurately and efficiently
- Coordinate with the logistics team to ensure timely delivery of products
- Utilize various software systems including Fieldedge, quickbooks and other Management software
- Maintain customer records and update databases with account information
- Provide information about products and services
- Follow communication procedures, guidelines, and policies

**Experience**:

- Previous experience in dispatching and customer service or a related field is preferred
- Knowledge of dispatching management systems is a plus
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize workload effectively
- Familiarity with purchasing

Pay: $19.90 - $22.01 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

Ability to Relocate:

- Miami, FL 33142: Relocate before starting work (required)

Work Location: In person



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