Supports Services Supervisor

2 months ago


Washington, United States US AmeriCorps Full time

**Duties**:
This position is in the Office of Facilities and Support Services (OFSS), Department of the Chief Operating Officer. The major goals of OFSS are agency space management, the timely, accurate, and secure processing and dissemination of the agency mail, providing facility help desk services, security badging services, safety programming, supply management, Continuity of Operations planning, and conference services. The incumbent:

- Serves as the lead technical authority for the agency space planning and help desk management system (Computer Aided Facility Management - CAFM software system)
- Serves as a technical point of contact for Agency facilities management and space management
- Serve as Contracting Officer's Representative (COR) on a variety of contracts, agreements, and GSA work authorizations for the agency.
- Prepares and conducts acquisition orders and justifications for supply and services requirements.
- Serves as a general project manager, overseeing the implementation and completion of facilities support projects.
- Supports agency personnel in all aspects of OFSS responsibilities, this includes which includes but is not limited to copier maintenance, mail services, shipping services, supplies, conference room services, maintenance issues, resolution of CAFM "tickets, and building access
- Performs other duties as assigned.

**Requirements**:
**Conditions of Employment**:

- You must be a United States Citizen
- A 2-year probationary period is required for new Federal employees and supervisors.
- Merit Promotion and internal applicants must submit a SF-50 to verify Status and grade
- Satisfactory completion of a background investigation.
- A financial disclosure may be required for this position.
- Dates of employment, including beginning and end dates in the following format: month/day/year, must be included on resume.

**Qualifications**:

- Applicants must have one year of specialized experience comparable in scope and responsibility to at least the upper range of the NY-03 pay band, which would be at or equivalent to, the GS-13 level in the Federal Service. Specialized experience is that which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience includes:

- Directly supporting and overseeing a facility and support program which includes space planning, building management, mail, furniture, telecommunications, printing and reproduction services, safety programming, supply management and Continuity of Operations planning.
- Making recommendations and/or decisions regarding policy issues, goals and objectives in an agencies strategic plan, safety and space planning to support changes in organizational structures and/or workforce flexibilities.
- Providing the facilities and management services required of agency staff, operations, and mission delivery.
- Ensuring the effective coordination of resources to meet office requirements.
- Engaging with key agency leadership for collaborative working relationships and solutions to emerging challenges.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps VISTA) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills can provide valuable training and experience that translates directly to paid employment. You will receive credit for qualifying experience, including volunteer experience.
- Such experience must be clearly documented in the applicant's resume.

**Education**:
This job does not have an education qualification requirement.

**Additional information**:
**Military Selective Service Act**: If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

**Veteran's Preference**: If you are claiming 5-point or 10-point veteran's preference, you must submit documentation described below in "Required Documents."

**Ethics Requirement**: Our Agency is committed to the highest ethical standards and, as an employee you will be covered by the criminal conflict of interest statutes (18 U.S.C. 201-209) and the Standards of Ethical Conduct for Employees of the Executive Branch (5 C.F.R. part 2635). Additionally, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) or Public Financial Disclosure Report (OGE Form 278e) within 30 days of your appointment date and on an annual basis thereafter.
- Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and you



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