![Computer Dimensions, Inc.](https://media.trabajo.org/img/noimg.jpg)
IT Support Tech Level Ii
2 weeks ago
**About us**
We are a professional and motivated technical staff that works well as a team. We Provide an excellent work culture and path for advancement. We are a close knit team and looking for others that will fit well into this fun and fast-paced environment.
Our work environment includes:
- About 70 % work from home and 30% field work
- Growth opportunities
- Learning opportunities
- Company sponsored team building events
- Excellent benefits
**awe-some**:
1. Causing or inducing awe; inspiring an overwhelming feeling of reverence, admiration, or fear. Swimming with dolphins is cool, swimming with whales is awesome.
**The Computer Dimensions Mantra**: Excellence in Every Client Interaction
Are you awesome? Do you have a broad and strong technical skill set? Are you a people person? Let's find out.
The core responsibility of this IT Support Specialist position is supporting business users remotely and on-site with technical requests and issues. This position is customer service focused and requires excellent communication skills, passionate follow through and a strong, multi-faceted technical skill set. A sampling of the work includes:
Supporting end-users remotely and on-site for technical issues and new setups.
Troubleshooting and resolving complex technical issues (such as with software, networking, system crashes, slow systems).
New computer and laptop preparation and installations.
Working in cloud systems such as Office 365 and Google Workplace.
Resolving issues with Windows Updates on end points.
Writing and maintaining documentation.
Identifying improvements in systems and processes; then designing and building recommended changes.
Server troubleshooting and maintenance.
Pay: $58,000.00 - $72,000.00 per year
**Benefits**:
- 401(k)
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
Compensation package:
- Bonus opportunities
Schedule:
- 8 hour shift
- On call
Application Question(s):
- Are you located in the greater Phoenix area?
**Location**:
- Phoenix, AZ (required)
Work Location: Remote
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