Adoptions Supervisor

2 months ago

Scottsdale, United States Arizona Humane Society Full time

**_Every pet deserves a good life. We save the most vulnerable animals and enrich the lives of pets and people. Our mission is made possible with the hard work of our valued employees. _**_Named "Best Nonprofit" and "Best Place to Volunteer" by our community, _**_we offer a friendly, professional work environment with a culture that promotes innovation, compassion and excellence. _**_(_**_Video_**_)_**

**Adoptions Supervisor**

**Position Summary**:
This energetic, friendly and self-motivated individual will be responsible for supervising day-to-day operations of the Adoptions team; ensuring positive team morale and high performance; championing our Strategic Plan initiatives and goals; setting an example of Excellent Experience Every time for both customers and internal employees and volunteers; developing and implementing policies, procedures, and training that ensuring adoptions run smoothly; ensuring that all Adoption team members are provided clear expectations, effectively trained, and held accountable; making recommendations to leadership regarding improvements to policies, procedures, workflow, and budgetary impacts; and displaying and leading the team with exceptional customer experience practices and a friendly and enthusiastic attitude at all times.

**Essential Functions**:

- Direct and assist in the training, assigning, and overseeing of the duties and responsibilities of the shelter Adoption Team. Ensure duties and responsibilities are being carried out safely and efficiently in accordance with established expectations, policies, and procedures.
- Ensure we deliver the highest level of customer experience through quality control of customer service given during the adoption process, and assist in the settling of disputes involving employees and/or the public.
- Work alongside the Adoptions Team, providing support and guidance in the moment on all aspects of their work including the adoption process, customer service, and operational duties. And, assist with the adoption process by introducing potential owners to available animals, answering questions about each pet's behavior and characteristics, and helping potential owners make informed decisions about which pet is right for them.
- Approach challenging situations with a positive perspective, helpful attitude, and flexible strategies, seeking the best possible experiences and outcomes for pets and clients.
- Work with the Manager to provide excellent internal customer experience by managing relationships with AHS departments, supporting and modeling open and transparent communication, and ensuring effective workflow and hand-offs.
- Collaborate with other shelter leaders throughout the organization to address logístical issues related to flow, space, scheduling, and other shelter concerns.
- Train new team members and conduct continued education training while ensuring that the training materials and training process of the shelter adoption team is effective and consistently utilized. Also, initiate updates and revisions to the training materials and training process at the direction of the Shelter Adoption Manager.
- Work with the Manager to identify new approaches, revenue streams, and improvements to increase the number of adoptions and retail sales.
- Work with Volunteer Engagement Department to supervise adoption volunteers working at each location. Ensure that all volunteers are fully trained on proper procedures relating to adoptions.
- Assist the Adoptions Manager with interviewing, hiring, and onboarding new talent.
- Utilize metrics to evaluate performance on a daily, weekly, and monthly basis and create goals and engaging contests to drive productivity and exceed personal, team, and organizational targets. Conduct 1:1s with staff re: performance, and attendance and initiate progressive discipline process as necessary.
- Work in partnership with the Adoptions Manager to create development plans and provide mentorship for associates who demonstrate interest and capacity to take on additional and/or higher-level responsibilities and prepare them for organizational growth.
- Manage staff schedules, time off requests, and payroll.
- Support ordering, inventory, and operation of our Petique Retail Store.
- Ensure all locations are kept clean and neat. All signage is accurate, aesthetically pleasing, and properly displayed.
- Other duties as assigned.

**Other Duties**:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

**QUALIFICATIONS**

**Education / Certifications / Licenses**:

- High school diploma / GED required
- College studies OR degree preferred
- Valid Driver's License

**Qualifications and Experience**:

- Must be at least 21 years of age.
- Two years of supervisory experience is required.
- Must be able t

  • Animal Adoptions Specialist

    1 week ago

    Scottsdale, United States Arizona Humane Society Full time

    **_Every pet deserves a good life. We save the most vulnerable animals and enrich the lives of pets and people. Our mission is made possible with the hard work of our valued employees. _**_Named "Best Nonprofit" and "Best Place to Volunteer" by our community, _**_we offer a friendly, professional work environment with a culture that promotes innovation,...

  • Development Supervisor

    4 weeks ago

    Scottsdale, United States Salt River Pima-Maricopa Indian Community Full time

    Definition: Under general supervision of the Assistant IT Director (Enterprise Architecture & Development), provides technical leadership and supervision to the Application Development Team. Assumes primary responsibility for the architecture, design, coding, documentation and maintenance of SRPMIC custom designed software applications and systems. Works to...

  • Server

    3 weeks ago

    Scottsdale, United States Brookdale North Scottsdale Full time

    Overview: **_ Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity_** **No late nights!** **Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)** Grow your career with Brookdale! Our Servers have the option to explore exciting opportunities for advancement in positions such as...

  • Server

    1 week ago

    Scottsdale, United States Brookdale North Scottsdale Full time

    Overview: **_ Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity_** **No late nights!** **Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)** Grow your career with Brookdale! Our Servers have the option to explore exciting opportunities for advancement in positions such as...

  • Sr. Data Product Manager

    4 weeks ago

    Scottsdale, United States IntraEdge Full time

    This position is HYBRID ON-SITE 3X/WEEK.Locations = Scottsdale AZ, San Francisco CA, Chicago IL, New York NYTHIS IS A FULL-TIME POSITION - WE CANNOT ACCEPT SPONSORSHIP CANDIDATESSenior Data Product Manager - Business Intelligence Overall Purpose The Sr. Data Product Manager collaborates closely with Analytics team members and other business stakeholders to...

  • Sr. Data Product Manager

    4 weeks ago

    Scottsdale, United States IntraEdge Full time

    This position is HYBRID ON-SITE 3X/WEEK.Locations = Scottsdale AZ, San Francisco CA, Chicago IL, New York NYTHIS IS A FULL-TIME POSITION - WE CANNOT ACCEPT SPONSORSHIP CANDIDATESSenior Data Product Manager - Business Intelligence Overall Purpose The Sr. Data Product Manager collaborates closely with Analytics team members and other business stakeholders to...

  • Sr. Data Product Manager

    4 weeks ago

    Scottsdale, United States IntraEdge Full time

    This position is HYBRID ON-SITE 3X/WEEK.Locations = Scottsdale AZ, San Francisco CA, Chicago IL, New York NYTHIS IS A FULL-TIME POSITION - WE CANNOT ACCEPT SPONSORSHIP CANDIDATESSr. Data Product Manager - Data Quality & Governance Overall Purpose The Sr. Data Product Manager collaborates closely with Analytics team members and other business stakeholders to...

  • Sr. Data Product Manager

    2 weeks ago

    Scottsdale, United States IntraEdge Full time

    This position is HYBRID ON-SITE 3X/WEEK.Locations = Scottsdale AZ, San Francisco CA, Chicago IL, New York NYTHIS IS A FULL-TIME POSITION - WE CANNOT ACCEPT SPONSORSHIP CANDIDATESSenior Data Product Manager - Business Intelligence Overall Purpose The Sr. Data Product Manager collaborates closely with Analytics team members and other business stakeholders to...

  • Sr. Data Product Manager

    4 weeks ago

    Scottsdale, United States IntraEdge Full time

    This position is HYBRID ON-SITE 3X/WEEK.Locations = Scottsdale AZ, San Francisco CA, Chicago IL, New York NYTHIS IS A FULL-TIME POSITION - WE CANNOT ACCEPT SPONSORSHIP CANDIDATESSr. Data Product Manager - Data Quality & Governance Overall Purpose The Sr. Data Product Manager collaborates closely with Analytics team members and other business stakeholders to...

  • Sr. Data Product Manager

    1 week ago

    Scottsdale, United States IntraEdge Full time

    This position is HYBRID ON-SITE 3X/WEEK.Locations = Scottsdale AZ, San Francisco CA, Chicago IL, New York NYTHIS IS A FULL-TIME POSITION - WE CANNOT ACCEPT SPONSORSHIP CANDIDATESSenior Data Product Manager - Business Intelligence Overall Purpose The Sr. Data Product Manager collaborates closely with Analytics team members and other business stakeholders to...

  • Sr. Data Product Manager

    1 week ago

    Scottsdale, United States IntraEdge Full time

    This position is HYBRID ON-SITE 3X/WEEK.Locations = Scottsdale AZ, San Francisco CA, Chicago IL, New York NYTHIS IS A FULL-TIME POSITION - WE CANNOT ACCEPT SPONSORSHIP CANDIDATESSr. Data Product Manager - Data Quality & Governance Overall Purpose The Sr. Data Product Manager collaborates closely with Analytics team members and other business stakeholders to...

  • Sr. Data Product Manager

    4 weeks ago

    Scottsdale, United States IntraEdge Full time

    This position is HYBRID ON-SITE 3X/WEEK.Locations = Scottsdale AZ, San Francisco CA, Chicago IL, New York NYTHIS IS A FULL-TIME POSITION - WE CANNOT ACCEPT SPONSORSHIP CANDIDATESSenior Data Product Manager - Business Intelligence Overall Purpose The Sr. Data Product Manager collaborates closely with Analytics team members and other business stakeholders to...

  • Food and Beverage Operations Manager

    3 weeks ago

    Scottsdale, United States Marriott International Inc Full time

    Job DescriptionJOB SUMMARYSupervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal...

  • Coord-health Unit 317400

    2 months ago

    Scottsdale, United States HonorHealth Full time

    Overview: Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. Join us....

  • Guest Experience Agent

    2 months ago

    Scottsdale, United States REBL Rentals Full time

    **The Guest Experience Agents** primary function is to book guest reservations, assists with guest relations, provides customer service, schedules services and other administrative duties to ensure that guests are rewarded with exceptional experience.** **Schedule / Travel** - Thursday-Monday - Tuesday - Saturday (possible) **Areas of Responsibility and...

  • Laundry Attendant

    2 weeks ago

    Scottsdale, United States Hilton Grand Vacations Full time

    **HGV Now Offers Day One Team Member Benefits!**: **Now Offering Daily Pay ** **What will I be doing** As a Laundry Attendant you would be responsible for carrying out your position's responsibilities and driving company success through performing the following tasks to the highest standards: - Provide customer service to guests, including information...

  • Salesforce Developer Manager

    1 month ago

    Scottsdale, United States Tech One IT Full time

    Title : Salesforce Developer Manager Location : Scottsdale, AZ /NY/CA/ILHybrid - 3 days onsite and 2 days off - Mon, Tues, Thurs.Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position.Overall PurposeOversees one or more Salesforce engineering teams responsible for designing,...

  • Salesforce Developer Manager

    1 month ago

    Scottsdale, United States Tech One IT Full time

    Title : Salesforce Developer Manager Location : Scottsdale, AZ /NY/CA/ILHybrid - 3 days onsite and 2 days off - Mon, Tues, Thurs.Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position.Overall PurposeOversees one or more Salesforce engineering teams responsible for designing,...

  • Food and Beverage Operations Manager

    3 weeks ago

    Scottsdale, United States Marriott International Inc Full time

    Job DescriptionJOB SUMMARY Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal...

  • Food and Beverage Operations Manager

    1 week ago

    Scottsdale, United States Marriott International Inc Full time

    Job DescriptionJOB SUMMARY Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal...