Escalation Specialist

2 weeks ago

Cherry Hill, United States Liferx.md, Inc. Full time

**LifeRx.md is a practice that provides a focus on weight loss, to adult patients of all ages. We are an evidence-based practice engaging our evolving technology to ensure the highest level of quality care.**

Our work environment includes:
We require a high degree of technical skill utilizing software and an open mind to fast-paced improvements driven by our technical team.

We are hiring a team of escalation specialists immediately.

We are a 7 day-a-week operation

Must have a high speed internet connection with a mobile device and a pc.

**Job Types**: Full-time

Pay: commensurate with experience. Benefits offered.

Work Location: Remote

Job Summary:
We are seeking a Global Escalations Specialist to join our team. As a Global Escalations Specialist, you will be responsible for handling escalated customer issues and providing exceptional customer service. This role requires strong communication skills, as well as the ability to analyze situations and find effective solutions. If you have a passion for customer service and enjoy working in a fast-paced environment, we would love to hear from you.

**Duties**:

- Handle escalated customer issues and provide timely resolutions
- Analyze customer complaints and determine appropriate actions
- Collaborate with other teams to resolve complex issues
- Maintain accurate records of customer interactions and transactions
- Follow company policies and procedures to ensure customer satisfaction
- Provide feedback to management regarding recurring customer issues

**Skills**:

- Excellent communication skills
- Strong problem-solving and analytical abilities
- Previous experience in sales or customer service preferred
- Proficient in outbound calling techniques
- Ability to effectively communicate complex information to customers
- Knowledge of phone etiquette and professional communication skills

At our company, we value our employees and offer competitive benefits packages. Join our team today and make a difference in the lives of our customers.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, duties, or skills required. Additional duties may be assigned as needed.

Pay: $4,000.00 - $4,800.00 per month

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
- Work from home

Experience level:

- 1 year
- 2 years

Shift:

- Rotating shift

Weekly day range:

- Every weekend

Work setting:

- Remote

**Location**:

- Cherry Hill, NJ (required)

Work Location: Remote

  • Payroll Manager

    2 weeks ago

    Cherry Hill, United States Asure Software Full time

    Who we are Over 500 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner's mentality. We help businesses develop their "Human Capital" to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 80,000 clients...

  • Payroll Manager

    2 weeks ago

    Cherry Hill, United States Asure Software Full time

    Who we are Over 500 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner's mentality. We help businesses develop their "Human Capital" to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 80,000 clients...

  • Payroll Manager

    2 weeks ago

    Cherry Hill, United States Asure Software Full time

    Job DescriptionJob DescriptionSalary: Who we areOver 500 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM...

  • Customer Support Specialist

    2 weeks ago

    Rock Hill, United States Cimplx Full time

    Description Cimplx is a specialized technology firm focused in Human Capital Management and the Affordable Care Act (ACA). The Cimplx ACA suite of products assists clients with maintaining ACA compliance and reporting requirements to the IRS. Located in downtown Rock Hill, we are an energetic company looking for future team members who enjoy a fast-paced,...

  • Customer Support Specialist

    4 days ago

    Rock Hill, United States Cimplx Full time

    Description Cimplx is a specialized technology firm focused in Human Capital Management and the Affordable Care Act (ACA). The Cimplx ACA suite of products assists clients with maintaining ACA compliance and reporting requirements to the IRS. Located in downtown Rock Hill, we are an energetic company looking for future team members who enjoy a fast-paced,...

  • Registered Nurse

    4 weeks ago

    Spring Hill, United States The Tampa General Hospital Full time

    Registered NurseTGH Brooksville & Spring Hill are a 244-bed Health System Joint Commission, Accredited Chest Pain Center, and Primary Stroke Center. TGH Brooksville care services include a surgery program, a dedicated orthopedic joint replacement center and two cardiac catheterization labs. The joint replacement program offers robotic-arm assisted partial...

  • RN, Medical/Telemetry Unit

    1 month ago

    Spring Hill, FL, United States The Tampa General Hospital Full time

    UR Clinical Specialist Denials- RN TGH Brooksville & Spring Hill are a 244-bed Health System Joint Commission, Accredited Chest Pain Center, and Primary Stroke Center. TGH Brooksville care services include a surgery program, a dedicated orthopedic joint replacement center and two cardiac catheterization labs. The joint replacement program offers...

  • Registered Nurse

    1 month ago

    Spring Hill, FL, United States The Tampa General Hospital Full time

    Registered Nurse TGH Brooksville & Spring Hill are a 244-bed Health System Joint Commission, Accredited Chest Pain Center, and Primary Stroke Center. TGH Brooksville care services include a surgery program, a dedicated orthopedic joint replacement center and two cardiac catheterization labs. The joint replacement program offers robotic-arm assisted partial...

  • Registered Nurse

    4 weeks ago

    Spring Hill, FL, United States The Tampa General Hospital Full time

    Registered NurseTGH Brooksville & Spring Hill are a 244-bed Health System Joint Commission, Accredited Chest Pain Center, and Primary Stroke Center. TGH Brooksville care services include a surgery program, a dedicated orthopedic joint replacement center and two cardiac catheterization labs. The joint replacement program offers robotic-arm assisted partial...

  • REGISTERED NURSE

    3 weeks ago

    Spring Hill, FL 34609, USA, United States The Tampa General Hospital Foundation Inc Full time

    TGH Brooksville & Spring Hill are a 244-bed Health System Joint Commission, Accredited Chest Pain Center, and Primary Stroke Center. TGH Brooksville care services include a surgery program, a dedicated orthopedic joint replacement center and two cardiac catheterization labs. The joint replacement program offers robotic-arm assisted partial knee and total hip...

  • Medical Assistant

    2 weeks ago

    Richmond Hill, United States AdvantageCare Physicians Full time

    Summary of Position •The Care Team Associate II serves as a member of the Care Team in the treatment and care of patients who assists providers with clinical services and administrative tasks to support population health guided best in class care. The position works under the supervision of the Practice Administrator and in collaboration with the Nurse...

  • Program Manager for Education

    1 month ago

    Spring Hill, United States Moses-Weitzman Health System Inc Full time

    Job Description Summary: Job Description: The is responsible for the management of a portfolio of continuing education activities for health professionals nationally, which may include, but not be limited to, Project ECHO, webinars, learning collaboratives, and on-demand modules. Projects are customized to meet the needs of funders and communities...