Program Analyst 1

3 weeks ago


Delaware County PA, United States Commonwealth of PA Full time

**THE POSITION**:
**DESCRIPTION OF WORK**:

- As a Program Analyst 1, you will be responsible for implementing the quality management program as it relates to the Delaware County Department of Human Services and Office of Data Statistics and Quality Improvement. The DHS quality program description, quality work plan, and program evaluation will guide implementation and quality activity. You will have the opportunity to collaborate with human service administrative and quality teams to ensure that ongoing quality methods are implemented to sustain the evaluation and compliance of human service programs.

Responsibilities include involvement with general quality improvement, data and statistical analysis, research and innovation, and community feedback initiatives. You will participate in the creation of data collection systems for county funded programs, assist in identification and operationalization of performance measures, and utilize results from data collection to determine recommendations and strengths of programs within the Delaware County service system. This position allows you to evaluate provider strengths and needs in areas such as culturally and linguistically appropriate services (CLAS) and trauma informed care, as well as producing a comprehensive report of all findings including accomplishments and recommendations for improvement.

**Work Schedule and Additional Information**:

- Full-time employment
- Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
- ** Salary**:_ _**In some cases, the starting salary may be non-negotiable.

**REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY**:
**QUALIFICATIONS**

**Minimum Experience and Training Requirements**:

- One year of professional analytical work which involved procedures development or review, budget or systems analysis, statistical analysis, program analysis, or management methods; and a bachelor's degree; **or**:

- A master's degree in public administration, social science, statistics, or business administration, or a closely related field; **or**:

- Any equivalent combination of experience and training.

**Other Requirements**:

- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.

**Legal Requirements**:

- You must pass a background investigation.
- This position falls under the provisions of the Child Protective Services Law.
- Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

**How to Apply**:
**Veterans**:
**Telecommunications Relay Service (TRS)**:

- 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

**EXAMINATION INFORMATION**:

- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:

- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test **once** for this posting.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.



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