Operations Manager in Training

3 weeks ago

Natick, United States Lug Away Junk Removal & Demolition Full time

**Job description**

**Are you ready for the next step in your career? Do you like being in charge of leading, performing and overseeing the training and development of team members? Then the Operations Manager in Training position at Lug Away Junk Removal could be the opportunity and commitment for you**

**Overview**: Lug Away Junk Removal is an Award Winning Junk Removal Company servicing The Greater Boston Area and MetroWest. Our services range from cleaning out a garage, hauling away construction debris and tearing down old sheds. Lug Away was founded in 2017.
- **Guiding Principle**_**:Treat Every Customer the way you would want your Family to be Treated.
- **Mission Statement**_**:Build Leaders and Pursue Growth while providing 5 Star Service.

We pride ourselves in being “The Team that Gets IT Done” To ensure team members become and remain this way, we have an Operations Manager in Training position focused on Building Leaders and Pursuing Growth while providing 5 Start Service. The Operations Manager in Training will lead from the front with our Mission Statement and Guiding Principle. They will be assigned a Mentor to oversee their training so that they can complete the training and fulfill the role of Operations Manager.

With regards to Responsibilities while working in the field, they are listed below:
**Responsibilities**:Arrive to work each day with a positive attitude and ready to learn, work and overcome
- The Morning Huddle is at 0635am; team members are expected to arrive 5 minutes early to clock in
- Scheduled M-F, working on the truck daily. Saturdays as needed
- Uniform is a Black Polo, Khaki/Tan pants, Black/Brown/Tan Shoes/Belt, White/Black/Gray Undershirt is permitted, LAJR ball cap only, Black Sweatshirt and Winter Coat provided
- Professionally participate and assist in leading the Morning Huddle
- Schedule weekly Washing of Trucks
- Ensure Truck Checkout and Equipment Inventory Checklist are complete daily
- Ensure all tasks on the Before Leaving the Shop Checklist are completed
- Conduct Driver’s Training with all new hires and ensure all current employees are briefed on Driver’s safety on a weekly basis.
- Lead the day from the field, establishing crew assignments, making logístical decisions, and ensuring all estimates are sent before end of business each day.
- Competency on all facets inside our CRM WorkIz
- Lead Mentees through the 12 and 52 week training program
- Conduct Probie and Quarterly evaluations with mentees
- Lead and participate in End of Day checklist
- Other duties as assigned by Supervisor

**Basic Requirements**:

- Must be able to lift over 90 lbs. easily and be able to carry ladders safely.
- Must have a valid Driver’s License and reliable transportation to and from work.
- Must be 21 or older.
- Must be able to operate in the field, working on the truck daily.

**1st 12 Weeks of Training**:

- DOT Physical completed within first week
- Sign off on Driver & Remover Manual within first 4 weeks
- Complete and Pass Lug Away History Quiz within first 4 weeks
- Read Extreme Ownership and Pass Extreme Ownership Quiz within first 4 weeks
- Crew Chief Manual Signed Off within 8 Weeks
- Crew Chief Certified within 12 weeks

**Compensation Package**:

- Operations Manager in Training Starting Pay: $30-40/hour Based on Experience DOE
- $400/Bi weekly KPI Bonus based on Performance
- Veteran Hiring Bonus: $300 ($50 Paid Bi-Weekly after completion of 1st Full Pay Period)
- 4 Week Probationary Completion Bonus: $300
- Full Medical Benefits - Fitness incentivized Health Savings Account
- 4 Weeks Paid Time Off (Add’l Days earned through Time in Service)
- Financial Wellness Education Provided through Academy Sessions
- Promotional opportunities with rapidly expanding organization
- Continuous employee development

Pay: $30.00 - $40.00 per hour

Expected hours: 40 - 50 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year
- 2 years
- 3 years
- 4 years
- 5 years

Shift:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Application Question(s):

- Describe a time where you had to deal with an under performing employee. What was the situation and outcome?
- This position requires you to not only know and maintain the health of the business, but also requires you to do 80% of your job from the field working on the truck. Are you willing to work on the truck 4-5 days a week?

**Experience**:

- Management: 1 year (required)

Ability to Commute:

- Natick, MA 01760 (required)

Ability to Relocate:

- Natick, MA 01760: Relocate before starting work (required)

Work Location: In person

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