Director of Program Analytics and Evaluation

1 month ago

Sacramento, United States United Way California Capital Region Full time

**Position Description**:
Reporting directly to the Chief Data Evaluation Officer, the Director of Program Analytics and Evaluation holds a critical strategic leadership role at UWCCR. This position is crucial for driving data-driven initiatives that boost the effectiveness of our services across education, financial stability, and housing sectors. The Director is tasked with overseeing the supervision, recruitment, and comprehensive training of data staff, ensuring they are fully equipped to meet the organization's objectives. The role requires a proactive approach in developing and implementing robust data management strategies, which include advanced data collection methods, innovative reporting techniques, and effective presentation strategies. These are designed to facilitate informed decision-making and to demonstrate the impact of our programs. The Director of Program Analytics and Evaluation works closely with departmental teams to enhance program management, ensure adherence to grant reporting requirements, and collaborates with external partners to utilize data for the benefit of the community. This position not only supports the operational needs of the Community Impact team but also champions continuous improvement in processes and outcomes, thereby establishing UWCCR as a leader in community support services.

**Essential Functions**:
Community Impact Data Analysis (40%)
- Strategy Development and Implementation: Lead the development and execution of sophisticated data evaluation strategies, frameworks, and processes tailored to enhance the impact of United Way’s Community Impact programs. Prioritize the alignment of these strategies with organizational objectives and stakeholder needs.
- Performance Metrics and Data Requirements: In close collaboration with internal stakeholders, define and refine key performance indicators (KPIs) and essential data requirements. This collaborative approach aims to measure and amplify program effectiveness and overall impact.
- Data Systems Management: Design, develop, and maintain comprehensive databases and data collection systems. Oversee the integration and optimization of data analytics tools and dashboards to bolster data-driven decision-making across the organization.
- Data Analysis and Insights: Conduct deep dives into complex data sets to extract trends, patterns, and actionable insights. Utilize advanced analytical techniques to drive program strategies and foster an environment of continuous improvement.
- Reporting and Communication: Craft detailed reports and dynamic visualizations that translate data insights into understandable and actionable information for senior management, board members, and external stakeholders. Ensure these communications effectively convey the value and impact of ongoing initiatives.
- Quality Assurance and Compliance: Regularly perform audits and quality assurance checks to verify data accuracy and integrity. Maintain strict compliance with all relevant policies and regulations, safeguarding the organization against data-related risks.
- Professional Development: Stay at the forefront of industry developments by continuously updating knowledge and skills in data evaluation, analytics, and management technologies. Encourage a culture of learning and adaptation within the team to leverage cutting-edge tools and methodologies effectively.

Housing Services Data Analysis (40%)
- Strategy and Framework Development: Lead the creation and execution of data evaluation strategies, frameworks, and processes specifically tailored to support the Housing Services within United Way's Community Impact programs. Focus on innovative strategies that drive results and foster community benefit.
- Stakeholder Collaboration and KPI Development: Work collaboratively with internal teams to determine key performance indicators (KPIs) and essential data requirements. This collaboration is essential to accurately measure the effectiveness and impact of housing programs.
- System Design and Maintenance: Design, develop, and sustain sophisticated databases and data collection systems. Oversee the integration of advanced data analytics tools and dashboards to enhance decision-making processes specific to housing services.
- Data Analysis and Trend Identification: Analyze complex data sets to discern trends, patterns, and insights. Use these findings to shape housing program strategies and promote continuous improvement within the sector.
- Reporting and Visualization: Generate and deliver comprehensive reports and visualizations that convey critical data insights to senior management, board members, and external stakeholders, emphasizing the outcomes and efficiency of housing initiatives.
- Data Integrity and Compliance: Perform regular audits and implement quality assurance measures to ensure the accuracy and integrity of housing data. Maintain compliance with all relevant policies and regulations to uphold data standards and organizational inte

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