Plasma Center Assistant Manager

2 weeks ago


Manhattan, United States Biolife Plasma Services Full time

**About BioLife Plasma Services**

Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
- BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._

This position will require 6-8 weeks of travel for training purposes. All travel expenses for training will be covered by the company and will include cost of flights, rental car, lodging, and meals. Travel home for the weekend may be permitted and can be discussed further in the interview process.

**_Position will be based out of our brand new plasma donation facility in Harlem, NYC opening March2025_**

**_ OBJECTIVES/PURPOSE_**

Supports the center manager and management team in the achievement of center production and cost goals while maintaining compliance with regulatory and quality requirements for a center producing approximately 60,000 or more liters of plasma per year. Assists the center manager in the administrative, regulatory, quality, personnel and facilities management functions of the center.

**_ ACCOUNTABILITIES_**
- ** Operational management **(60%)**
- Ensures compliance with all federal, state, local and company-specific rules, regulations, and practices related to quality, to the safety of products, donors, and employees and to the proper performance of day-to-day activities.
- Assists the center manager in identifying and implementing improvements and changes to center processes
- Participates in the correction and prevention of audit findings.
- Prepares routine reports and keeps management apprised of center operations and operational is
- sues.
- Ensures high levels of customer service and satisfaction. Meets and strives to exceed customer expectations.
- Maintain qualifications and at minimum performs all required core duties for Medical History, Phlebotomy, Sample Processing and Operational Management areas. The Hiring Manager may require certain electives to ensure quality and production needs are met and/or to ensure all responsibilities are efficiently executed. Train new and existing staff on donor center procedures through demonstration, instruction, observation, and feedback.
- ** Employee development (40%)**:

- Manages and develops talent within the center. Participates in the selection of new staff and management within the center. Trains, coaches and mentors’ staff.
- Participates in the interviewing of center staff and assists in the selection of center staff.
- Fosters teamwork. Works collaboratively with staff, peers, and management to achieve business goals. Communicates continuously and resolves conflicts proactively.
- Provides timely feedback on performance and initiates disciplinary action when necessary.
- Participates in the evaluation and review of center staff.
- Ensures high levels of customer service and satisfaction. Meets and strives to exceed customer expectations.

**_ DIMENSIONS AND ASPECTS_**

**Technical/Functional (Line) Expertise**
- Minimum of one year of relevant work experience, preferably in a regulated industry or an equivalent com
- bination of education and experience.
- Effective communication, interpersonal, technical and troubleshooting skills.
- Ability to coach and develop a team of diverse individuals.
- Demonstrated ability to multi-task and prioritize.
- Aptitude for working with production, financial marketing and other statistical data is desirable.
- Requires obtaining and maintaining Cardiopulmonary Resuscitation (CPR) and AED certification.

**Leadership**
- Integrity
- Fairness
- Honesty
- Perseverance
- Putting the patient at the center
- Building trust with society
- Reinforcing our reputation
- Developing the business

**Decision-making and Autonomy**
- Refers to Center Manager for guidance on high-impact and/or sensitive decisions (internal)
- Advises and counsels hourly staff on operational, safety, and customer service concerns. (internal)
- Delivers performance and review feedback to hourly staff. (Internal)

**Interaction**
- Consults will all other center roles to effectively problem solve, ensure safety of staff and donors, and pro
- vide an exceptional customer experience. (internal)
- Coordinates with external vendors and contractors for building maintenance and other contracted services.
- Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)
- Attend staff meetings and other team meetings as required.
- Ability to multi-task and work as a team player.
- Attention to detail and ability to work independently
- Effective coaching and counseling skills.

**Innovation**
- May participate in the management of projects and new initiatives within the center or across centers.
- Coordinates will all other center



  • Manhattan, United States Biolife Plasma Services Full time

    **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced,...


  • Manhattan, United States Biolife Plasma Services Full time

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...


  • Manhattan, New York, 10012, Manhattan, NY, United States BioLife Plasma Services Full time

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...


  • Manhattan, NY, United States Biolife Plasma Services Full time

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...

  • Training Supervisor

    3 weeks ago


    Manhattan, United States Biolife Plasma Services Full time

    **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced,...

  • Training Supervisor

    7 days ago


    Manhattan, New York, 10012, Manhattan, NY, United States BioLife Plasma Services Full time

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...

  • Training Supervisor

    3 weeks ago


    Manhattan, NY, United States Biolife Plasma Services Full time

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...

  • Center Manager

    4 weeks ago


    Manhattan Beach, United States European Wax Center Full time

    We are looking for an exceptional individual to oversee the sales and operations of one of our European Wax Center locations. In order to be considered for this role, you must have previous management experience! Must demonstrate strong coaching skills and have the ability to multitask in a fast-paced, dynamic, customer service and sales-oriented...


  • Manhattan, United States NYC Careers Full time

    **Manager, Walk-In Center**: - Apply**Manager, Walk-In Center**: - Agency: TEACHERS RETIREMENT SYSTEM - Posted on: 06/07/2024- Job type: Full-time Location MANHATTAN - Title Classification: Exam may be required Department Walk - In Center - Salary range: $81,083.00 - $100,000.00- Since 1917, Teachers’ Retirement System of the City of New York (TRS)...


  • Manhattan, United States URBN Playground Full time

    **Administrative Assistant - Conference Center** - _Full-time role at $20/hour; plus benefits including health/vision/dental, paid time off, commuter benefits, and more!_ This key role is responsible for providing administrative support, coordination, and customer-facing service for the conference center operations at a high-end Class-A office building....


  • Manhattan, United States NewYork-Presbyterian Hospital Full time

    **Setting Standards, Changing Lives** At NewYork-Presbyterian Hospital we are committed to communication of the highest quality. Friendly and focused, our Contact Center quickly relays information and facilities access, ensuring our patients and their families continuously receive superior service. Now, you have the opportunity to become one of the people...


  • Manhattan, United States Triboro Center Full time

    Triboro Center is hiring a Certified Nurse Assistant (CNA) in Bronx, NY. Now offering a $2,500 Sign-on Bonus!!Now Hiring Straight to the Union! Base rate is $20.94 with an additional 10% shift differential for evenings and nights. This is an 1199 position Everyone that comes in for an interview will receive an Amazon gift card on their way out!!DUTIES: ...


  • Manhattan, United States NewYork-Presbyterian Hospital Full time

    **Together We Will Inspire Amazing** **Medical Assistant - Children's Oncology Center - Full Time - Days** Medical Assistant performs a variety of clinical and clerical functions, in accordance with established policies and procedures, to assist the practitioners and management in daily office operations. This is a position at New York Presbyterian/...

  • Medical Assistant

    1 month ago


    Manhattan, United States Heartland Dermatology Center Full time

    Job DescriptionJob DescriptionSalary: Highlights and Benefits at Heartland Dermatology CenterThis position typically will work Monday through Friday, with paid holidays (six per year), paid vacation, paid sick leave, we offer flexibility in work schedules and value you as a team member.  We provide training, and a comfortable fun working environment. We...


  • Manhattan, United States Williamsbridge Center Full time

    Williamsbridge Center is hiring a Registered Nurse (RN) Unit Manager in Bronx, NY. We are currently offering a $10,000 sign-on bonus!!! Duties: Handle all supervisory duties for assigned unit Help establish and implement employee policies and procedures Mentor less experienced nurses, offering clinical & career advice Maintain the standards of care...

  • Medical Assistant

    1 month ago


    Manhattan, United States Konza Prairie Community Health Center Full time

    Job DescriptionJob DescriptionDescription:Join us at Konza Prairie Community Health Center's exciting new venture in Manhattan, KS! Be part of our dynamic team at our new, fully renovated clinic, where we're committed to providing top-notch healthcare for all. Bring your passion for serving others and make a difference with us! The Medical Assistant,...

  • Call Center Agent

    7 days ago


    Manhattan, United States Genie Solutions Full time

    **Job Title: Call Center Agent** **Location**: New York City, New York, USA **Company Description**: Join our team at Chat Genie Café, a vibrant coffee shop and café located in the heart of New York City. We are dedicated to providing exceptional coffee, delicious pastries, and outstanding customer service to our guests. As we continue to expand, we are...


  • Manhattan, United States The New York Public Library Full time

    OverviewFounded in 1925 and named a National Historic Landmark in 2017, the Schomburg Center for Research in Black Culture is one of the world's leading cultural institutions devoted to the collection, preservation, and study of materials focused on African American, African Diaspora, and African experiences. The Schomburg Center, featuring diverse...

  • Call Center Associate

    2 months ago


    Manhattan, United States Landmark National Bank Full time

    Customer Care Representative must be positive, able to work in a fast-paced call center environment, problem-solve, and enthusiastic about assisting customers in various capacities. Care Representatives will be expected to quickly identify issues and Call Center, Associate, Customer Service, Operations, Retail, Banking


  • Manhattan, United States Genie Solutions Full time

    **Job Title**: Call Center Representative **Location**: New York City, NY **Company**: Chat Genie **About Us**: Chat Genie is a leading provider of innovative customer engagement solutions, specializing in chatbot technology. We are dedicated to revolutionizing the way businesses interact with their customers, providing seamless and efficient...