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Supervisory Sales Associate

1 month ago

Garden City, United States Nexcom Navy Exchange Service Command Full time

**COME WORK FOR US **This Sales Associate position offers an exciting opportunity to work in a fast-paced retail environment, providing valuable experience in sales and customer service. Join our team today and be part of a dynamic retail setting where your skills can shine**_

**DUTIES AND RESPONSIBILITIES**

Customer Service - Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. - Provide premier customer service - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization - Maintaining store appearance. Sales - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Completing various forms of paperwork reports and reconciliation Inventory - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories - Responsible for the security of cash fixed assets and merchandise inventory. - Providing direction on assignments including prioritizing projects tasks managing merchandise and inventory. Dependability - Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements - Provides effective leadership demonstrates ability to direct train and motivate associates sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provide direction work assignments training to sales associates provide input to Department Manager on associate performance. May open close locations.

Other Duties as assigned

**QUALIFICATIONS**

Product Knowledge Moderate level of knowledge of products merchandise Provide training documentation to sales associates on product features Experience 1-2 years of Retail or relevant work experience required 1 year of lead or supervisory experience preferred. Communication Skills Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customer’s peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create win-win situation.

Pay: $19.19 - $31.42 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Ability to Commute:

- Garden City, NY 11530 (required)

Ability to Relocate:

- Garden City, NY 11530: Relocate before starting work (required)

Work Location: In person

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