Sales Manager

2 weeks ago

Augusta, United States Opal Corporate Office Full time

**Location**: Augusta, ME

**Position**: Sales Manager

**Properties**: Homewood Suites Augusta

Ocean Properties is seeking a Sales Manager to represent the Homewood Suites Augusta. This position will be responsible for maintaiing and building a corporate account base for business travelers and booking all Group business. This individual must possess excellent organizational and communication skills, be aggressive in targeting new business, and maintain strong relationships with local businesses and organizations. This position requires strong sales skills in both Business Transient & Group segments.

**Sales Responsibilities**:

- Responsible for managing all Local Negotiated Rates
- Responsible for managing all Group bookings.
- Prospect for new transient & group business. Track all leads (including lost/turndown)
- Solicit accounts to meet/exceed revenue goals through proactive initiatives to include outside sales calls, solicitations, site inspections and written communication.
- Manage time between the hotel, client appointments, and outside sales calls
- Review occupancy reports daily
- Maintain accounts, contact, activity and business details within Delphi
- Establish parameters, quotes, and negotiate pricing
- Participate in tradeshows, conventions and promotional events within the hotel and related organizations
- Work closely with hotel staff to ensure all details of the contract were delivered and guests depart satisfied
- Prepare weekly, monthly, quarterly and annual reports, as required
- Prepare account performance reports quarterly and annually, conduct semi-annual account review meetings with account representatives.
- Maintain in-depth files on all accounts
- Understand transient sales strategies, strengths and weaknesses of comp set
- Participate in weekly sell strategy meetings, and other departmental meetings as required
- Develop and maintain knowledge of market trends, competition and customers.
- Develops strong customer relationships through frequent communication
- Achieves activity goals as established by management and completes all reports and assignments in an accurate and timely manner.
- Assist in manager on duty shifts and assist the hotel operationally as needed
- Minimum of 2 years of successful hotel experience, sales experience preferred
- Knowledge of Hilton brand systems beneficial
- Excellent communication skills both written and verbal
- Must possess strong customer service and problem solving skills
- Exceptional detail in follow-up
- Strong computer skills—Delphi experience preferred
- Willing to travel on a weekly basis in the surrounding area

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