Control Room Security Officer

3 weeks ago

New Haven, United States Yale University Full time

**Control Room Security Officer**:

- Peabody Museum - Security
- 87731BR

**University Job Title**
- Security Officer 2 (M&L)(*)

**Bargaining Unit**
- Excluded - Excluded (Yale Union Group)

**Time Type**
- Part time

**Duration Type**
- Regular

**Compensation Grade**
- Labor Grade C

**Wage Ranges**
- Click here to see our Wage Ranges

**Searchable Job Family**
- Museum/Curatorial, Safety

**Total # of hours to be worked**:

- 20

**Work Week**
- Flexible or Non-Standard (for anything other than Standard)

**Work Location**
- Central Campus

**Worksite Address**
- 170 Whitney Avenue
- New Haven, CT 06511

**Work Model**
- On-site

**Position Focus**:

- The Yale Peabody Museum is currently undergoing a complete renovation and expansion with an expected construction completion date in late 2022/early 2023, and a planned reopening to the public in early 2024. The scheduled hours of this position will fluctuate according to the renovation project and planned reopening of the museum in 2024.
- Under the supervision of the Head of Security for the Peabody Museum, the Control Room Officer 2 is an essential employee who enforces the museum’s policies and procedures with respect to the operation, security, and safety of the museum, its possessions, and occupants. Ensures the safety of visitors, staff, and collections while contributing to create a welcoming environment. Provides high level support for the necessary security monitoring of museum spaces, collections, exhibits. Responds to and documents all security incidents and emergencies.**Essential Duties**
- 1. Enforces the University’s security rules and protects the property and safety of persons on campus. Remains constantly alert for threats to persons and to the property being protected. 2. Maintains a security watch and safeguards areas by viewing and operating central security surveillance systems. Monitors CRT graphic screens to examine and respond to control alarms, and top detect and report street or property crimes. 3. Acknowledges event, enters response logs and journals into computerized system, and prepares daily and historic reports used for making management decisions regarding area security status. 4. Maintains radio and intercom communications with other Control Rooms to report suspicious activities and maintain visual surveillance of areas. 5. Cooperates with police, fire and other authorities in reporting problems affecting safety and security of persons and property, and in preparing necessary reports. 6. Searches data base access controls, status reports, site design screens, and elevator configurations to determine alarm locations, alarm status, and access eligibility. Updates and revises access codes and settings as necessary. 7. Permits authorized personnel to enter property. Determines admission and records entrance of students, faculty and staff who have forgotten their I.D. cards. Arranges for Security Attendant back up when they leave their post, and monitors time spent away from post. 8. Arranges for investigation if trouble is suspected. Will be required to fill in for Security Attendant I as staffing needs dictate. Issues and controls keys. 9. Performs additional functions incidental to security activities.

**Required Education and Experience**
- Four years of related work experience in security, law enforcement, military police, or customer service, and a high-school level education; or two years of related work experience and an Associate's degree; or an equivalent combination of experience and education.

**Required Skill/Ability 1**:

- Superior public relations and communication skills. Ability to interact and communicate clearly, tactfully, and effectively with a wide variety of people.

**Required Skill/Ability 2**:

- Exhibit mature, responsible decision making and problem solving, using common sense and sound judgement. Ability to maintain composure under stress. Ability to maintain a high level of discretion and confidentiality in a complex, fast-paced environment. Ability to multi-task with exceptional attention to detail.

**Required Skill/Ability 3**:

- Flexibility in schedule and day-to-day routine. Ability to multi-task. Ability to excel both independently and as a team member.

**Required Skill/Ability 4**:
**Required Skill/Ability 5**:

- Proven reliable attendance, punctuality, diligent performance, the ability to work as a team, accuracy and attention to detail to be verified by references. Ability to set and maintain priorities. Ability to maintain confidentiality.

**Preferred Education, Experience and Skills**:

- Customer service-related experience. Proven experience in museum security or security in a cultural property setting. Demonstrated experience with Security Control Rooms and electronic security systems.

**Required Licenses or Certifications**
- State of Connecticut License for Security Officer (Guard Card).

**Physical Requirements**
- Ability to walk up many flights of stairs and do exte

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